| Event Profile | |
| Class/ Online | Classroom |
| Date | 5 November 2026 |
| Time | 9am to 5pm |
| Venue | Royal Plaza on Scotts 25 Scotts Road Singapore 228220 |
| Fee | 9% GST will apply SGD 600.003 & above: SGD580.00 each For Member SGD 570 3 & above: SGD551 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) 6 Aug 2026 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
Turn resistance into momentum and lead your organisation through change with clarity and confidence
Change is the only constant in today's organisations, yet most change initiatives fail not because of poor strategy, but because of poor people management. This dynamic one-day workshop equips first-line and mid-level managers with the knowledge and tools to lead change effectively: from anticipating resistance and engaging stakeholders, to communicating a compelling vision and cementing lasting transformation. Using Harvard Business Impact simulations alongside proven change frameworks, participants will practise navigating real change scenarios and leave with a concrete change implementation plan.
The course fee includes Harvard Business change management simulation test cost.
Change is the only constant in today's organisations, yet most change initiatives fail not because of poor strategy, but because of poor people management. This dynamic one-day workshop equips first-line and mid-level managers with the knowledge and tools to lead change effectively: from anticipating resistance and engaging stakeholders, to communicating a compelling vision and cementing lasting transformation. Using Harvard Business Impact simulations alongside proven change frameworks, participants will practise navigating real change scenarios and leave with a concrete change implementation plan.
The course fee includes Harvard Business change management simulation test cost.
Objective
By the end of this workshop, participants will be able to:
• Explain key change management models, including Lewin's 3-Stage and Kotter's 8-Step, and recognise how they apply to your context
• Identify common sources of resistance and develop targeted strategies to address them
• Conduct stakeholder analysis and design communication strategies for different audiences
• Deliver a compelling change vision that inspires buy-in from your team
• Apply systems thinking to anticipate the wider impact of change on teams and organisational dynamics
• Use the ADKAR model to cement change and ensure sustainable adoption
• Develop a practical, personalised change implementation plan
• Explain key change management models, including Lewin's 3-Stage and Kotter's 8-Step, and recognise how they apply to your context
• Identify common sources of resistance and develop targeted strategies to address them
• Conduct stakeholder analysis and design communication strategies for different audiences
• Deliver a compelling change vision that inspires buy-in from your team
• Apply systems thinking to anticipate the wider impact of change on teams and organisational dynamics
• Use the ADKAR model to cement change and ensure sustainable adoption
• Develop a practical, personalised change implementation plan
Outline
Change Management Frameworks
• Lewin's 3-Stage Model: Unfreeze, Change, Refreeze
• Kotter's 8-Step Process for Leading Change
Understanding and Managing Resistance
• Why people resist change and what drives their concerns
• Conducting stakeholder analysis and mapping your change landscape
• Designing targeted engagement and communication strategies
The Manager as Communicator and Change Champion
• Starting with WHY: crafting a compelling change vision
• Delivering your vision pitch with confidence and clarity
• Giving feedback and managing difficult reactions during change
Harvard Business Impact: Change Management Simulation
• Simulation Round 1
• Simulation Round 2
• Structured debrief: lessons from the simulation applied to real contexts
Cementing Change and Building Your Implementation Plan
• Using ADKAR to lock in lasting behaviour change
• Group challenge design: building your personalised change plan
• Accountability structures to keep change on track after the workshop
• Lewin's 3-Stage Model: Unfreeze, Change, Refreeze
• Kotter's 8-Step Process for Leading Change
Understanding and Managing Resistance
• Why people resist change and what drives their concerns
• Conducting stakeholder analysis and mapping your change landscape
• Designing targeted engagement and communication strategies
The Manager as Communicator and Change Champion
• Starting with WHY: crafting a compelling change vision
• Delivering your vision pitch with confidence and clarity
• Giving feedback and managing difficult reactions during change
Harvard Business Impact: Change Management Simulation
• Simulation Round 1
• Simulation Round 2
• Structured debrief: lessons from the simulation applied to real contexts
Cementing Change and Building Your Implementation Plan
• Using ADKAR to lock in lasting behaviour change
• Group challenge design: building your personalised change plan
• Accountability structures to keep change on track after the workshop
Who should attend
This workshop is designed for first-line managers, team leaders, and mid-level managers who are responsible for implementing or communicating organisational change. It is equally relevant for project managers, HR business partners, and any professional who plays a role in driving change adoption, across the public sector, financial services, healthcare, technology, and other industries.
Methodology
This workshop combines expert facilitation with Harvard Business Impact change management simulations, providing a uniquely immersive learning experience. Methods include short lectures, stakeholder mapping exercises, the World Cafe discussion format, pair work, fishbowl role-plays, and group strategy design activities. Participants are required to bring a personal laptop (shared between two participants is acceptable).
Tham Yining Erin's Profile
Erin is an organisational psychologist and ICF-certified coach with over 14 years of applied experience in psychological training and organisational development. She previously served as a Principal Psychologist with the Singapore Police Force (2012–2023), where she partnered with leaders to address workplace challenges across resilience, leadership, operational readiness, and organisational diagnostics.
Erin brings deep expertise in leadership development, team dynamics, psychological safety, and employee wellbeing. She has designed and delivered impactful programmes in coaching, counselling skills, supervisory care, and crisis response, while also leading large-scale initiatives such as employee engagement surveys and assessment centres for senior leaders. Her work includes advising leaders on culture, performance management, and organisational effectiveness.
Her training style is practical, interactive, and grounded in real-world experience, enabling participants to better understand people, navigate complexity, and apply skills effectively in their day-to-day roles.
Erin holds a Master of Science in Organisational Psychology (Distinction) from the University of Manchester and a Bachelor of Social Science (Psychology) from Singapore Management University.
Erin brings deep expertise in leadership development, team dynamics, psychological safety, and employee wellbeing. She has designed and delivered impactful programmes in coaching, counselling skills, supervisory care, and crisis response, while also leading large-scale initiatives such as employee engagement surveys and assessment centres for senior leaders. Her work includes advising leaders on culture, performance management, and organisational effectiveness.
Her training style is practical, interactive, and grounded in real-world experience, enabling participants to better understand people, navigate complexity, and apply skills effectively in their day-to-day roles.
Erin holds a Master of Science in Organisational Psychology (Distinction) from the University of Manchester and a Bachelor of Social Science (Psychology) from Singapore Management University.
