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    Event Profile
    Class/
    Online
    Classroom
    Date October 10, 2025
    Time 9.00am to 5.00pm
    Venue Holiday Inn Atrium Singapore (Halal Certified)
    317 Outram Road
    Singapore 169075
    Fee
    9% GST will apply
    SGD 520.00
    3 & above: SGD500.00 each
    For Member
    SGD 494
    3 & above: SGD475 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Other Date(s)1) Dec 05, 2025
    2) Mar 27, 2026
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    You may reach us via
    T: 6204 6214
    E: info@ccisg.com
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    从 "我" 到 "我们": 带领你的团队超越目标

    - Mastering the Five Behaviors to Lead Cohesive, Goal-Smashing Teams 掌握五大行为,带领团队协同高效、突破目标

    Ms Amy will conduct this training in bilingual format - primarily in Chinese, with English support.


    As a team leader, do you sometimes feel stuck with challenges like these?
    • Team members just want to "get their part done" - avoiding cross-functional collaboration, thinking "the less I say or do, the safer I am."
    • A lack of ownership or trust leads to internal silos, hidden agendas, or even power struggles.
    • Meetings drag on without decisions, while the team struggles to stay aligned or hit shared goals.


    If this sounds familiar, you're not alone. Many teams operate in survival mode - doing tasks but not truly working as one.

    The good news? High-performing teams don't happen by accident. Cohesion can be built - with the right leadership and a clear, proven framework.

    This interactive one-day workshop helps leaders and HR professionals transform team culture by mastering the Five Behaviors of a Cohesive Team, based on Patrick Lencioni’s acclaimed model.

    You'll learn how to move your team from "Me" to "We" - by fostering trust, engaging in healthy conflict, building true commitment, driving accountability, and focusing on collective results.

    Expect a high-energy day filled with practical tools, video case studies, team exercises, and reflection - all grounded in real-world application. And with a personalized pre-course assessment, each participant will walk away with actionable insights tailored to their own team reality.
    Objective
    By the end of the workshop, participants will be able to:
    • Understand the Five Behaviors that define cohesive, high-performing teams
    • Apply practical tools to build trust and psychological safety within a team
    • Lead productive conflict and build stronger commitment in team decisions
    • Foster a culture of accountability and shared ownership
    • Shift from ME - individual contribution to WE - collective performance
    • Create an action plan to immediately apply learning in your own team
    Outline
    1. Welcome & Orientation
    • Introductions, purpose of the workshop, and participant expectations
    • Overview of the Five Behaviors model

    2. Team Trust as the Foundation
    • Psychological safety, vulnerability-based trust
    • Insights from assessment data

    3. Harnessing Productive Conflict
    • Turning Conflict into a Growth Engine
    • Build Productive Conflict Ground Rules

    4. Driving Commitment
    • From agreement to alignment
    • Making clear, timely decisions

    5. Fostering Accountability
    • Encouraging peer-to-peer responsibility
    • Creating a team culture of ownership

    6. Focusing on Collective Results
    • Defining shared goals and measuring team success
    • Breaking silos, aligning efforts

    7. Leadership in Action
    • Leading by Example: Your Role in Team Cohesion
    • Reflection & Action Planning
    Who should attend
    • Team Leaders and Functional Managers
    • HR and People Development Professionals
    • Project Leaders and Cross-Functional Team Leads
    • Anyone preparing to lead or restructure a team
    Methodology
    This is not a lecture-style course. - it's a highly interactive learning experience, including:
    • Pre-course Team Assessment (The Five Behaviors Team Profile)
    • Case-based learning and business simulations
    • Interactive videos and reflection exercises
    • Group discussions and peer learning
    • Practical frameworks and facilitation tools you can use immediately
    • Action planning tailored to your team’s real-world context
    Testimonial
    "It was practical and engaging leadership workshops. I left with a new understanding of how team dynamics really work."
    - Senior Team Lead, Tech Industry

    "Not just theory — this was full of real stories, real tools, and real insight. You’ll walk away with strategies you can use the next day."
    - HRBP, Global FMCG Brand

    "Amy brought deep experience and sharp insight. She challenged us to reflect honestly while keeping the learning fun and safe."
    - Director of Talent, Financial Services

    "I never realized how much trust — or the lack of it — was limiting our performance. This workshop helped us break through that barrier.
    - Regional Sales Manager, Healthcare Sector"
    Amy Ai's Profile
    Leadership Trainer & Coach | Talent Development Strategist

    Amy is a leadership trainer, executive coach, and talent development strategist with nearly two decades of experience in the Learning & Development field. She specializes in designing and delivering impactful leadership programs that empower individuals and teams to enhance their influence, drive organizational performance, and build resilient cultures.

    Passionate about cultivating authentic leaders, Amy combines experiential learning, coaching, and action-oriented practices to help participants deepen self-awareness, strengthen leadership capabilities, and navigate complex challenges effectively. Her work spans multiple industries and includes partnering with leaders at all levels—from emerging managers to senior leaders.

    Amy’s strong interpersonal skills and deep understanding of leadership dynamics enable her to tailor solutions that address specific organizational needs. She is committed to driving sustainable leadership growth and enabling organizations to thrive through people.

    Core Competencies
    • Leadership & Management Development
    • Executive & Team Coaching
    • Talent Strategy & L&D Program Design
    • Organizational Communication & Influence
    • Conflict Resolution & Feedback Culture
    • Train-the-Trainer Programs
    • Team Building & Engagement
    • Sales & Service Excellence Training
    • Cross-Cultural & Team Collaboration


    Selected Clients
    Financial Services | Healthcare & Pharma | FMCG | Manufacturing | Technology | Hospitality
    Abbott Vascular, Kavo-Kerr Group, OCBC Bank, Manulife-Sinochem, OCT Group, Nippon Paint, TE Connectivity, Stanley GMT, Beckman Coulter, Kohler, Sephora, Bristol Myers Squibb (BMS), Beigene, Sanofi, Takeda, Wittur, Astellas, Chiesi Group, Kehua Bio (KHB), Danfoss, Fonterra, Yum, Hikvision, among others.

    Professional Experience
    Amy began her career at Spectris plc, where she was responsible for the company’s human resources and administrative functions.
    She later joined an international consulting firm, where she was promoted to Sales Director for China, leading business development, mentoring sales personnel, and supporting them in designing customized talent development solutions tailored to client needs. With joint team efforts, the China office became a key performance driver in the company's global market.
    Amy went on to establish her own consulting practices in Singapore and Shanghai. She has worked closely with L&D consultants to design and deliver integrated talent development and leadership programs for corporate clients.

    Certifications & Professional Training
    • Certified Executive Coach @ ICA
    • Certified Executive Coach @ Deep Coaching
    • Certified Strengths Finder Coach
    • Master Trainer: CoachingOurselves
    • Master Trainer: IPMA Train-the-Trainer
    • Certified Facilitator: Wiley DiSC & The Five Behaviors of a Cohesive Team
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