| Event Profile | |
| Class/ Online | Classroom |
| Date | August 27, 2024 |
| Time | 9:00am to 5:00pm |
| Venue | PARKROYAL HOTEL on Kitchener Road (Halal certified) 181 Kitchener Road, Singapore 208533 |
| Fee | 9% GST will apply SGD 550.003 & above: SGD530.00 each For Member SGD 522.5 3 & above: SGD503.5 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Other Date(s) | 1) Nov 20, 2024 |
| Trainer | |
| Activity | |
| You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email | |
The full day workshop is designed for those who need to persuade, motivate and inspire others as well as to develop a sense of unity and purpose. In persuading others we need to be able to put forward convincing and rational arguments. We need to be able to articulate our thoughts and ideas so that the audience is able to understand and appreciate the values, knowledge and skills that we are attempting to impart to them. The workshop will also equip the participants with the ability to question the norm and challenge others in negotiation. The programme also focuses on how to tailor your communications to meet the needs and perspectives of others and emphasize the importance of using our own energy and sense of purpose to motivate and inspire others
Objective
- To learn how to put forward well-reasoned and well-articulated arguments and explanations
- To recognises the importance of preparation to ensure clarity and impact in our communication effort
- To develop confidence in challenging others and current practices, and be able to stand firm in negotiation
- To learn how to tailor communication to take account of others’ interests and perspectives
- To acquire skills in inspiring and motivating others by communicating a sense of energy and purpose
Outline
- Defining Interpersonal Communication skills
- Self evaluation questionnaire to evaluate our persuasive skills
- Using reason and emotion to convince others
- Role play in selling an idea or product to an audience
- How to prepare for effective communication the CALM approach
- Persuasion Strategies - Emotional, Visual, Vocal and verbal techniques
- Video - Case studies and group discussion of learning points
- The 'Why' approach to challenging others, current practices and norms
- Practice session -Using the 'Why' approach to question current practices
- Listening skills questionnaire - To help us become more aware of others’ interests and perspectives
- Discussion of learning points from self evaluation
- Inspiring and motivating others - The FISH philosophy -Video
- Discussion of how to apply the FISH principles to inspire and motivate others
- Personal action plan - Participant to fill up an action plan to commit to the change
- Summary of learning points followed by Q&A
Who should attend
Managers and supervisors
Methodology
- Lecture/Small Group Discussions
- Questionnaires/Self evaluation
- Videos/Discussion of learning points
- Personal Sharing and reflection
- Role play and practice
- Analysis of scenarios and Personal Action plan
Testimonial
"I learned valuable techniques to motivate and inspire my team"
"The course was useful, and the trainer was excellent."
"I had a great experience overall. James was engaging and displayed a deep understanding of the subject."
"The trainer's sharing was enjoyable, and the training location provided Halal food options, which was a plus."
"I hope to apply what I've learned to my everyday life and work. The course materials were plentiful."
"The trainer was well-versed in the topic and provided in-depth coverage with relevant examples."
"The course was interesting and enlightening."
"I gained new insights on the subject and found the information highly informative. The trainer's knowledge and personal experiences were valuable."
"I learned motivational skills that will be helpful for my students."
"The course had a lot of motivational examples, which made the content engaging."
"James was an excellent trainer, displaying a high level of expertise."
"The course was useful, and the trainer was excellent."
"I had a great experience overall. James was engaging and displayed a deep understanding of the subject."
"The trainer's sharing was enjoyable, and the training location provided Halal food options, which was a plus."
"I hope to apply what I've learned to my everyday life and work. The course materials were plentiful."
"The trainer was well-versed in the topic and provided in-depth coverage with relevant examples."
"The course was interesting and enlightening."
"I gained new insights on the subject and found the information highly informative. The trainer's knowledge and personal experiences were valuable."
"I learned motivational skills that will be helpful for my students."
"The course had a lot of motivational examples, which made the content engaging."
"James was an excellent trainer, displaying a high level of expertise."
James Suresh's Profile
James is a multi-talented trainer and best-selling author. He has over 20 years of training experience. The co-creator of Singapore's comic icon 'Mr. Kiasu', James has written comic books and recently wrote and published a best-selling illustrated book on Singapore which has won two awards.
He is an accredited PR practitioner, a certified FISH trainer as well as an EQ Trainer with Six Seconds Inc (USA) an NLP practitioner, a certified teacher with NIE and MOE registered instructor and certified teacher with a certificate in education. James holds a Masters in Communication Management and a Bachelors in Business Administration.
James has been featured on news radio in the 'Positive Business Minutes' series and on Channel News Asia for his role in promoting community cohesion and interaction. He has also been featured in press advertisements promoting the Singapore Kindness movement.
Some of his past and present clients include:
SIA-Engineering, CAAS, Mindef, Ministry of Education, Philips Singapore, Panasonic-Singapore , Penang Skill Development Centre, Capitaland, HDB, SMRT, Warren Golf &Country Club, IRAS, Singapore Police Force, EM Services, Mendaki, OCBC, National University of Singapore, Civil Service College, Ministry of Health, Deloitte Consulting, Deutsche Bank, Uniqema Sdn Bhd, UMW Corporation Sdn Bhd., Taylor's College, B Braun Medical Industries, The Straits Times, Management Development Institute Of Singapore, Medical Imaging Pte Ltd,, Fosroc Ltd - Saudi Arabia., British Petroleum, Keppel, Teradyne - Shanghai. GEC -Philippines, British Education Centre - Jakarta, Mediacorp Singapore, Exxon. Intel-Penang , Mediacorp, Baxter International, Republic of Singapore Navy, Safti - Military Institute, Port of Singapore Authority, Marketing Institute of Singapore and etc.
He is an accredited PR practitioner, a certified FISH trainer as well as an EQ Trainer with Six Seconds Inc (USA) an NLP practitioner, a certified teacher with NIE and MOE registered instructor and certified teacher with a certificate in education. James holds a Masters in Communication Management and a Bachelors in Business Administration.
James has been featured on news radio in the 'Positive Business Minutes' series and on Channel News Asia for his role in promoting community cohesion and interaction. He has also been featured in press advertisements promoting the Singapore Kindness movement.
Some of his past and present clients include:
SIA-Engineering, CAAS, Mindef, Ministry of Education, Philips Singapore, Panasonic-Singapore , Penang Skill Development Centre, Capitaland, HDB, SMRT, Warren Golf &Country Club, IRAS, Singapore Police Force, EM Services, Mendaki, OCBC, National University of Singapore, Civil Service College, Ministry of Health, Deloitte Consulting, Deutsche Bank, Uniqema Sdn Bhd, UMW Corporation Sdn Bhd., Taylor's College, B Braun Medical Industries, The Straits Times, Management Development Institute Of Singapore, Medical Imaging Pte Ltd,, Fosroc Ltd - Saudi Arabia., British Petroleum, Keppel, Teradyne - Shanghai. GEC -Philippines, British Education Centre - Jakarta, Mediacorp Singapore, Exxon. Intel-Penang , Mediacorp, Baxter International, Republic of Singapore Navy, Safti - Military Institute, Port of Singapore Authority, Marketing Institute of Singapore and etc.
