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The Art of Leadership Communication: Cultivating Interpersonal Excellence
This is for the Interpersonal Skills workshop
In today's interconnected world, the ability to communicate with clarity and empathy is paramount. This intensive workshop provides a deep dive into the sophisticated tools of Emotional Intelligence (EQ) and DISC Personality Profiling, two pivotal elements for revolutionizing your communicative approach.
Through this program, participants will not only gain a thorough understanding of their own communication styles but also learn how to read and adapt to the styles of others. The synergy between EQ's self-awareness and DISC's behavioral insights will be explored to empower you with strategies for enhancing dialogue and interpersonal interactions.
Participants will be guided through exercises designed to foster positive influence and engage constructively with others, whether in personal scenarios or professional environments. This workshop isn't just about passive learning; it's a call to action—a commitment to integrating and practicing these newly acquired skills in real-time, transforming every interaction into an opportunity for growth and connection.
In today's interconnected world, the ability to communicate with clarity and empathy is paramount. This intensive workshop provides a deep dive into the sophisticated tools of Emotional Intelligence (EQ) and DISC Personality Profiling, two pivotal elements for revolutionizing your communicative approach.
Through this program, participants will not only gain a thorough understanding of their own communication styles but also learn how to read and adapt to the styles of others. The synergy between EQ's self-awareness and DISC's behavioral insights will be explored to empower you with strategies for enhancing dialogue and interpersonal interactions.
Participants will be guided through exercises designed to foster positive influence and engage constructively with others, whether in personal scenarios or professional environments. This workshop isn't just about passive learning; it's a call to action—a commitment to integrating and practicing these newly acquired skills in real-time, transforming every interaction into an opportunity for growth and connection.
Objective
1. Understand Emotional Intelligence (EQ): Grasp the fundamentals of EQ and its impact on effective communication.
2. Master DISC Personality Profiling: Learn to identify and understand the DISC personality types to tailor communication strategies accordingly.
3. Enhance Communication Techniques: Gain advanced strategies to convey messages clearly and assertively in both personal and professional contexts.
4. Practice Persuasive Communication: Develop the skill to influence others positively through practiced interaction techniques.
5. Active Application: Engage in practical exercises to apply learning in real-life scenarios, reinforcing the workshop's teachings.
6. Self-Reflection and Adaptation: Reflect on personal communication styles and adapt using EQ and DISC insights.
7. Constructive Feedback: Learn to give and receive feedback effectively to foster growth and improve relational dynamics.
8. Actionable Skill Development: Walk away with a set of concrete skills and tools that can be immediately implemented post-workshop.
9. Knowledge Sharing: Prepare to share the acquired knowledge and skills with peers and team members to enhance collective communication efficiency.
10. Long-Term Communication Strategy: Develop a long-term plan for continuous improvement and application of EQ and DISC principles in daily communication.
2. Master DISC Personality Profiling: Learn to identify and understand the DISC personality types to tailor communication strategies accordingly.
3. Enhance Communication Techniques: Gain advanced strategies to convey messages clearly and assertively in both personal and professional contexts.
4. Practice Persuasive Communication: Develop the skill to influence others positively through practiced interaction techniques.
5. Active Application: Engage in practical exercises to apply learning in real-life scenarios, reinforcing the workshop's teachings.
6. Self-Reflection and Adaptation: Reflect on personal communication styles and adapt using EQ and DISC insights.
7. Constructive Feedback: Learn to give and receive feedback effectively to foster growth and improve relational dynamics.
8. Actionable Skill Development: Walk away with a set of concrete skills and tools that can be immediately implemented post-workshop.
9. Knowledge Sharing: Prepare to share the acquired knowledge and skills with peers and team members to enhance collective communication efficiency.
10. Long-Term Communication Strategy: Develop a long-term plan for continuous improvement and application of EQ and DISC principles in daily communication.
Outline
1. Understanding Emotional Intelligence in Communication
• Unveiling the Influence of Emotion on Interaction
• Decoding Emotional States and their Expressions
• The Cycle of Thoughts, Feelings, and Actions
2. Communication Self-Discovery: DISC Profiling
• Assessing and Understanding DISC Communication Styles
• Tailoring Communication Based on Personality Insights
• Recognizing Your Unique Interaction Style
• Heightening Awareness of Communicative Behaviors
3. Building Rapport: The Key to Effective Exchange
• Interpreting Emotional Cues
• Patterns in Communication: Recognizing and Adapting
• Mastery of Non-Verbal Cues
4. Mood Management for Conversation Excellence
• Steering Emotional States in Dialogues
5. Transforming Emotion: From Toxic to Tonic
• Alchemy of Emotions: Turning Negatives into Positives
6. Mindful Responses Over Knee-Jerk Reactions
• Strategy over Spontaneity in Communication
7. The Art of Influence
• Engaging and Motivating through Empathetic Communication
8. Empathy Expansion: Feeling with Others
• Emotional Resonance and Response Techniques
9. Heartfelt Communication: The Essence of Genuine Interaction
• Communicating with Conviction and Authenticity
10. Building Assertiveness and Confidence
• Cultivating a Positive Outlook
• Strategies for Clear Expression
• Unveiling the Influence of Emotion on Interaction
• Decoding Emotional States and their Expressions
• The Cycle of Thoughts, Feelings, and Actions
2. Communication Self-Discovery: DISC Profiling
• Assessing and Understanding DISC Communication Styles
• Tailoring Communication Based on Personality Insights
• Recognizing Your Unique Interaction Style
• Heightening Awareness of Communicative Behaviors
3. Building Rapport: The Key to Effective Exchange
• Interpreting Emotional Cues
• Patterns in Communication: Recognizing and Adapting
• Mastery of Non-Verbal Cues
4. Mood Management for Conversation Excellence
• Steering Emotional States in Dialogues
5. Transforming Emotion: From Toxic to Tonic
• Alchemy of Emotions: Turning Negatives into Positives
6. Mindful Responses Over Knee-Jerk Reactions
• Strategy over Spontaneity in Communication
7. The Art of Influence
• Engaging and Motivating through Empathetic Communication
8. Empathy Expansion: Feeling with Others
• Emotional Resonance and Response Techniques
9. Heartfelt Communication: The Essence of Genuine Interaction
• Communicating with Conviction and Authenticity
10. Building Assertiveness and Confidence
• Cultivating a Positive Outlook
• Strategies for Clear Expression
Who should attend
who are seeking to enhance their leadership and communication skills, particularly in interpersonal interactions.
Particular of Diana Rahman
Diana Rahman is an ICF ACC trained coach and a successful Image Consultant having spent 10 years with Jill Lowe International. She has since been a corporate trainer for 23 years.
After 6 years as a former professional in the banking industry, Diana made a vital switch and pursued her passion in helping others in Soft skills Development. Diana has extensive experience conducting numerous corporate programs, where she has provided training to executive officers and uniformed staff on various essential topics. These topics include but are not limited to Professional Image Presentation, storytelling, Email Writing, Business & Social Etiquette, Verbal & Non-Verbal Communication, Resilience-Building, Confidence Building, Motivation, Stress Management, Goal-setting, Customer/Client Management Skills, and more.
One of her key achievements is a 10-day Bootcamp, where she conducted Team building, Customer Service Excellence and Motivation project for all 200+ staffs of La Digue Lodge in Seychelles. In 2012, she was awarded the Promising Star Trainer award by Celebrate Life Holdings Pte Ltd.
Her engaging style of presentations and 'live' demonstrations reach out and connect to audiences of various backgrounds, from financial, hospitality and creative industries to healthcare professionals and students.
Diana is also a Memory Trainer, since 2012, and was trained by Alan Yip - founder of Mind Edge and Chief Trainer of the Singapore Memory Team. Under his wing, she teaches participants various proficiencies in study skills, memory techniques, Goal setting, Note-Taking, Study Personality, amongst others.
She also runs Personal Development workshops on Motivation, Confidence Building and Self-esteem Management for Girls Home and Women's Prison.
Diana has also been invited to conduct workshops in Seychelles, Malaysia, Cambodia and Vietnam.
In 2021, her co-authored the book Venus Rising: The Phoenix Awakens, where she talks about her resilience through trials and tribulations; and the rise of women in entrepreneurship. In 2022, the book became an Amazon #1 bestseller.
