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Business & Social Etiquette Finesse: Navigating the Nuances of Professional Interactions
Embark on a journey to refine your professional demeanor, ensuring you shine in any corporate environment. Achieving success in the corporate world revolves around nurturing relationships, whether with colleagues, clients, vendors, or stakeholders.
A deep understanding of the behavioral norms in a workplace helps in establishing meaningful, long-lasting business relationships. This workshop enlightens attendees on professional decorum essentials for any corporate individual, offering insights on maintaining professionalism in varied settings, including global interactions.
A deep understanding of the behavioral norms in a workplace helps in establishing meaningful, long-lasting business relationships. This workshop enlightens attendees on professional decorum essentials for any corporate individual, offering insights on maintaining professionalism in varied settings, including global interactions.
Objective
• Understand and exemplify professional conduct, highlighting its importance and potential repercussions for businesses.
• Learn the art of introductions in corporate settings.
• Pinpoint the key elements to make a powerful first impression.
• Master the art of business card usage.
• Perfect the art of a business handshake.
• Adhere to table manners in professional settings.
• Maintain phone, voicemail, and mobile etiquette.
• Differentiate between formal and informal communications.
• Comprehend the significance of attire color choices and accessories in creating an image.
• Understand the distinction among various dress codes like semi-formal, formal, and black-tie.
• Gain insights into global corporate conduct, understanding cultural dos and don'ts.
• Learn the art of introductions in corporate settings.
• Pinpoint the key elements to make a powerful first impression.
• Master the art of business card usage.
• Perfect the art of a business handshake.
• Adhere to table manners in professional settings.
• Maintain phone, voicemail, and mobile etiquette.
• Differentiate between formal and informal communications.
• Comprehend the significance of attire color choices and accessories in creating an image.
• Understand the distinction among various dress codes like semi-formal, formal, and black-tie.
• Gain insights into global corporate conduct, understanding cultural dos and don'ts.
Outline
• Significance of Professional Decorum – The Pivot of Business Success
• The Impact of Courtesy (or lack thereof) in the Corporate World
• Digital Decorum: Navigating Social Media, Emails, Phones, and Virtual Meetings
• Art of Effective Networking: Building Connections
• Strategic Dining in Corporate Settings
• Dress to Impress: Crafting a Personal Brand Image
• Global Professional Decorum: Navigating Cultural Nuances
• The Impact of Courtesy (or lack thereof) in the Corporate World
• Digital Decorum: Navigating Social Media, Emails, Phones, and Virtual Meetings
• Art of Effective Networking: Building Connections
• Strategic Dining in Corporate Settings
• Dress to Impress: Crafting a Personal Brand Image
• Global Professional Decorum: Navigating Cultural Nuances
Who should attend
Tailored for professionals across the spectrum, business proprietors keen on brand image, and particularly for individuals aspiring to stamp their mark as top-tier professionals. This course aims to enhance their confidence, prominence, and poise in all business interactions, whether in-person, written, or virtual.
Methodology
• Interactive Slides and Discussions
• Video-aided Case Studies
• Simulated Role-playing
• Personalized Tasks
• Collaborative Group Engagements
• Video-aided Case Studies
• Simulated Role-playing
• Personalized Tasks
• Collaborative Group Engagements
Particular of Diana Rahman
Diana Rahman is an ICF ACC trained coach and a successful Image Consultant having spent 10 years with Jill Lowe International. She has since been a corporate trainer for 23 years.
After 6 years as a former professional in the banking industry, Diana made a vital switch and pursued her passion in helping others in Soft skills Development. Diana has extensive experience conducting numerous corporate programs, where she has provided training to executive officers and uniformed staff on various essential topics. These topics include but are not limited to Professional Image Presentation, storytelling, Email Writing, Business & Social Etiquette, Verbal & Non-Verbal Communication, Resilience-Building, Confidence Building, Motivation, Stress Management, Goal-setting, Customer/Client Management Skills, and more.
One of her key achievements is a 10-day Bootcamp, where she conducted Team building, Customer Service Excellence and Motivation project for all 200+ staffs of La Digue Lodge in Seychelles. In 2012, she was awarded the Promising Star Trainer award by Celebrate Life Holdings Pte Ltd.
Her engaging style of presentations and 'live' demonstrations reach out and connect to audiences of various backgrounds, from financial, hospitality and creative industries to healthcare professionals and students.
Diana is also a Memory Trainer, since 2012, and was trained by Alan Yip - founder of Mind Edge and Chief Trainer of the Singapore Memory Team. Under his wing, she teaches participants various proficiencies in study skills, memory techniques, Goal setting, Note-Taking, Study Personality, amongst others.
She also runs Personal Development workshops on Motivation, Confidence Building and Self-esteem Management for Girls Home and Women's Prison.
Diana has also been invited to conduct workshops in Seychelles, Malaysia, Cambodia and Vietnam.
In 2021, her co-authored the book Venus Rising: The Phoenix Awakens, where she talks about her resilience through trials and tribulations; and the rise of women in entrepreneurship. In 2022, the book became an Amazon #1 bestseller.
