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    Classroom/ Online: Yes/ Yes
    Scheduling Date(s):
    1) Jul 19, 2024 (classroom)
    2) Oct 15, 2024 (classroom)
    Note: Please click specific date for detailed venue and course fee etc.
    One-Day Effective Meeting Minutes
    This highly interactive workshop is essential for those tasked with steering and documenting meetings, as it addresses the core understanding that a meeting's effectiveness is intrinsically linked to a well-defined agenda and the involvement of key participants.

    The ability to capture the essence of a meeting through precise and orderly minutes is paramount and is an art that requires foresight, strategic organization, and diligent follow-up on resolutions and actions.

    Through a dynamic and interactive training program blending instructive talks, practical activities, and collaborative discussions, we delve into the critical skills of active listening, meticulous writing, and strategic note-taking essential for the accurate transcription of meeting minutes.
    Objective
    By the end of this masterclass, attendees will:
    • Master administrative duties to facilitate productive meetings.
    • Implement strategies for thorough meeting preparations.
    • Employ best practices and methodologies for effective minute-taking.
    • Discern critical points and extraneous details within meeting discussions.
    • Capture and document key decisions and required actions with precision.
    • Navigate the minute-writing process with tact and discretion.
    • Offer robust support to meeting chairs.
    • Comprehend and contribute to the collective energy and dynamics of meetings.
    Outline
    Module 1: Pre-Meeting Preparation
    • Understanding the function and variations of meeting minutes.
    • Familiarity with meeting terminology.
    • Compilation and review of meeting documents: agendas, minutes, reports, and attendance.
    • Designing templates for efficient note-taking.

    Module 2: In-Meeting Focus
    • Enhancing skills in listening and strategic note-taking.
    • Techniques for pinpointing and highlighting significant meeting transactions.
    • Strategies to resolve common meeting and documentation errors.

    Module 3: Post-Meeting Execution
    • Refining writing skills to craft clear, concise, courteous, and correct minutes.
    • Structuring minutes effectively to reflect meeting outcomes.
    • Discussion on language precision: grammar, verb tenses, mood, and voice.
    • Coordinating follow-ups and summarizing action items.
    Methodology
    • Instructional Lectures
    • Collaborative Group Discussions
    • Introspective Self-Analysis
    • Creative Class Brainstorming
    • Peer Learning and Support
    • Interactive Skill-Building Activities
    • Scenario-Based Role-Playing
    Particular of Diana Rahman
    Diana Rahman is an ICF ACC trained coach and a successful Image Consultant having spent 10 years with Jill Lowe International. She has since been a corporate trainer for 23 years.

    After 6 years as a former professional in the banking industry, Diana made a vital switch and pursued her passion in helping others in Soft skills Development. Diana has extensive experience conducting numerous corporate programs, where she has provided training to executive officers and uniformed staff on various essential topics. These topics include but are not limited to Professional Image Presentation, storytelling, Email Writing, Business & Social Etiquette, Verbal & Non-Verbal Communication, Resilience-Building, Confidence Building, Motivation, Stress Management, Goal-setting, Customer/Client Management Skills, and more.

    One of her key achievements is a 10-day Bootcamp, where she conducted Team building, Customer Service Excellence and Motivation project for all 200+ staffs of La Digue Lodge in Seychelles. In 2012, she was awarded the Promising Star Trainer award by Celebrate Life Holdings Pte Ltd.

    Her engaging style of presentations and 'live' demonstrations reach out and connect to audiences of various backgrounds, from financial, hospitality and creative industries to healthcare professionals and students.

    Diana is also a Memory Trainer, since 2012, and was trained by Alan Yip - founder of Mind Edge and Chief Trainer of the Singapore Memory Team. Under his wing, she teaches participants various proficiencies in study skills, memory techniques, Goal setting, Note-Taking, Study Personality, amongst others.

    She also runs Personal Development workshops on Motivation, Confidence Building and Self-esteem Management for Girls Home and Women's Prison.

    Diana has also been invited to conduct workshops in Seychelles, Malaysia, Cambodia and Vietnam.

    In 2021, her co-authored the book Venus Rising: The Phoenix Awakens, where she talks about her resilience through trials and tribulations; and the rise of women in entrepreneurship. In 2022, the book became an Amazon #1 bestseller.
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