Classroom/ Online: Yes/ Yes
Scheduling Date(s):
1) Jul 16, 2024 (classroom)
2) Oct 07, 2024 (classroom)
Note: Please click specific date for detailed venue and course fee etc.
Dress up Your Email Writing
- An Introductory Guide to Crafting Effective Emails
This course delves into the techniques of effective email communication, a crucial skill in our digital age. Participants will embark on a journey to understand the real intent behind powerful emails and the goals they aim to achieve.
As we navigate the course, attendees will be introduced to hands-on techniques that empower them to write emails that are clear, succinct, and deeply resonate with their audience. Practicality is at the heart of our teachings; hence, learners will engage in real-world scenarios, enabling them to grasp and apply email writing best practices in their day-to-day interactions.
Whether communicating within an organization or reaching out externally, this course ensures that every participant emerges with the ability to craft compelling emails that not only deliver their message efficiently but also engage and inspire their readers to take action.
This course delves into the techniques of effective email communication, a crucial skill in our digital age. Participants will embark on a journey to understand the real intent behind powerful emails and the goals they aim to achieve.
As we navigate the course, attendees will be introduced to hands-on techniques that empower them to write emails that are clear, succinct, and deeply resonate with their audience. Practicality is at the heart of our teachings; hence, learners will engage in real-world scenarios, enabling them to grasp and apply email writing best practices in their day-to-day interactions.
Whether communicating within an organization or reaching out externally, this course ensures that every participant emerges with the ability to craft compelling emails that not only deliver their message efficiently but also engage and inspire their readers to take action.
Objective
At the end of this course, attendees will thoroughly explore the fundamentals of successful email communication. The aim is to foster a solid comprehension of what makes an email compelling and purpose-driven.
Learners will acquire practical skills for composing emails that are both articulate and impactful, ensuring their correspondence truly engages recipients. Through practical exercises grounded in everyday scenarios, participants will apply best practices to their email writing tasks.
Upon completion, attendees will not only proficiently communicate their ideas but also create emails that educate, and motivate readers to take action.
Learners will acquire practical skills for composing emails that are both articulate and impactful, ensuring their correspondence truly engages recipients. Through practical exercises grounded in everyday scenarios, participants will apply best practices to their email writing tasks.
Upon completion, attendees will not only proficiently communicate their ideas but also create emails that educate, and motivate readers to take action.
Outline
1. Getting Started:
• An overview of what to expect in the course.
• Why mastering email writing is crucial.
• Common pitfalls and oversights in email composition.
2. Thinking About the Reader:
• Who are you writing to?
• What do they want to know?
• Making your email fit the reader.
3. Getting the Subject Line Right:
• Why and how good subject lines help you and your recipient
• Tips for writing subject lines that grab attention
• Common subject line mistakes.
4. Keeping It Short and Clear:
• Why shorter emails are better.
• How to keep your message simple.
• Making sure you're understood.
5. Writing to Persuade:
• How to make your point.
• Tips to make your email persuasive.
• Words to avoid.
6. Polishing Your Email
• Editing and proofreading techniques
• Formatting and layout considerations
• Adding visual elements to enhance impact
• Making sure your Grammar is correct
7. Wrap-Up and Moving Forward:
• A recap of significant insights from the session.
• A roadmap to utilize the acquired knowledge.
• Suggestions and materials for advancing one's email writing prowess.
• An overview of what to expect in the course.
• Why mastering email writing is crucial.
• Common pitfalls and oversights in email composition.
2. Thinking About the Reader:
• Who are you writing to?
• What do they want to know?
• Making your email fit the reader.
3. Getting the Subject Line Right:
• Why and how good subject lines help you and your recipient
• Tips for writing subject lines that grab attention
• Common subject line mistakes.
4. Keeping It Short and Clear:
• Why shorter emails are better.
• How to keep your message simple.
• Making sure you're understood.
5. Writing to Persuade:
• How to make your point.
• Tips to make your email persuasive.
• Words to avoid.
6. Polishing Your Email
• Editing and proofreading techniques
• Formatting and layout considerations
• Adding visual elements to enhance impact
• Making sure your Grammar is correct
7. Wrap-Up and Moving Forward:
• A recap of significant insights from the session.
• A roadmap to utilize the acquired knowledge.
• Suggestions and materials for advancing one's email writing prowess.
Who should attend
This one-day workshop is designed for Executives, Secretaries & Executive Secretaries, Personal Assistants, Admin & Management Support Staff, Supervisors and young professionals who writes email.
Methodology
1. Interactive Discussions: Engage in group discussions to understand common email challenges and share experiences.
2. Real-world Case Studies: Analyze real email examples to pinpoint what works and what doesn't.
3. Hands-on Exercises: Practice drafting emails, ensuring they're clear, concise, and compelling.
4. Feedback Sessions: Receive constructive feedback on your email drafts from peers and the instructor.
5. Role-playing Scenarios: Simulate real-life situations where effective email communication is crucial.
6. Guided Demonstrations: Watch the instructor showcase techniques for crafting impactful emails.
7. Resource Sharing: Access a curated list of tools and references to further hone your email writing skills post-course.
2. Real-world Case Studies: Analyze real email examples to pinpoint what works and what doesn't.
3. Hands-on Exercises: Practice drafting emails, ensuring they're clear, concise, and compelling.
4. Feedback Sessions: Receive constructive feedback on your email drafts from peers and the instructor.
5. Role-playing Scenarios: Simulate real-life situations where effective email communication is crucial.
6. Guided Demonstrations: Watch the instructor showcase techniques for crafting impactful emails.
7. Resource Sharing: Access a curated list of tools and references to further hone your email writing skills post-course.
Testimonials
Trainer knows the subject very well and she is able to relate real issues with email writing. She is also able to focus on helping us understand the importance of removing fluff from emails
Exceptional at addressing numerous doubts and uncertainties I had about email writing.
Demonstrates high energy, professionalism, and extensive knowledge.
The insights gained from the training are directly applicable to my daily job.
Exceptional at addressing numerous doubts and uncertainties I had about email writing.
Demonstrates high energy, professionalism, and extensive knowledge.
The insights gained from the training are directly applicable to my daily job.
Particular of Diana Rahman
Diana Rahman is an ICF ACC trained coach and a successful Image Consultant having spent 10 years with Jill Lowe International. She has since been a corporate trainer for 23 years.
After 6 years as a former professional in the banking industry, Diana made a vital switch and pursued her passion in helping others in Soft skills Development. Diana has extensive experience conducting numerous corporate programs, where she has provided training to executive officers and uniformed staff on various essential topics. These topics include but are not limited to Professional Image Presentation, storytelling, Email Writing, Business & Social Etiquette, Verbal & Non-Verbal Communication, Resilience-Building, Confidence Building, Motivation, Stress Management, Goal-setting, Customer/Client Management Skills, and more.
One of her key achievements is a 10-day Bootcamp, where she conducted Team building, Customer Service Excellence and Motivation project for all 200+ staffs of La Digue Lodge in Seychelles. In 2012, she was awarded the Promising Star Trainer award by Celebrate Life Holdings Pte Ltd.
Her engaging style of presentations and 'live' demonstrations reach out and connect to audiences of various backgrounds, from financial, hospitality and creative industries to healthcare professionals and students.
Diana is also a Memory Trainer, since 2012, and was trained by Alan Yip - founder of Mind Edge and Chief Trainer of the Singapore Memory Team. Under his wing, she teaches participants various proficiencies in study skills, memory techniques, Goal setting, Note-Taking, Study Personality, amongst others.
She also runs Personal Development workshops on Motivation, Confidence Building and Self-esteem Management for Girls Home and Women's Prison.
Diana has also been invited to conduct workshops in Seychelles, Malaysia, Cambodia and Vietnam.
In 2021, her co-authored the book Venus Rising: The Phoenix Awakens, where she talks about her resilience through trials and tribulations; and the rise of women in entrepreneurship. In 2022, the book became an Amazon #1 bestseller.
