Classroom/ Online: Yes/ Yes
Scheduling Date(s):
1) Aug 13, 2024 (classroom)
2) Nov 04, 2024 (classroom)
Note: Please click specific date for detailed venue and course fee etc.
Introducing Psychological First Aid (PFA) for Emotional Well-being: Guiding Others Through Challenging Times
Psychological First Aid (PFA) equips you with foundational insights and techniques to assist adults navigating life's challenging phases, whether caused by external events, natural disasters, or personal dilemmas. These events can often be too daunting for one to navigate alone.
Understanding PFA isn't just for experts. It doesn't aim to replace professional therapy nor diagnose mental conditions. Its essence lies in ensuring distressed individuals feel secure, linked to a supportive network, and instilled with hope, benefiting from social, physical, and emotional backing. By mastering PFA techniques, you'll be adept at guiding individuals amidst turmoil and directing them to specialized assistance like therapists.
This immersive one-day workshop enlightens you on detecting stress indicators and effective stress management. It's tailored for professionals who might find themselves amidst emotionally charged or crisis scenarios concerning themselves, colleagues, or clients. Recognizing that distress impacts everyone differently, it's crucial to pinpoint the immediate priorities of an individual post-crisis and offer solace, pragmatic assistance, and guidance.
Understanding PFA isn't just for experts. It doesn't aim to replace professional therapy nor diagnose mental conditions. Its essence lies in ensuring distressed individuals feel secure, linked to a supportive network, and instilled with hope, benefiting from social, physical, and emotional backing. By mastering PFA techniques, you'll be adept at guiding individuals amidst turmoil and directing them to specialized assistance like therapists.
This immersive one-day workshop enlightens you on detecting stress indicators and effective stress management. It's tailored for professionals who might find themselves amidst emotionally charged or crisis scenarios concerning themselves, colleagues, or clients. Recognizing that distress impacts everyone differently, it's crucial to pinpoint the immediate priorities of an individual post-crisis and offer solace, pragmatic assistance, and guidance.
Objective
Upon Workshop Conclusion, Participants Will:
- Grasp the expertise to identify distress symptoms.
- Understand the most reassuring responses and actions for those in severe distress.
- Familiarize with strategies to safely handle unfamiliar situations, ensuring their actions are harmless.
- Enhance personal emotional resilience to alleviate initial distress in others, fostering adaptable coping mechanisms to aid in crisis resolution.
- Gain hands-on tips on delivering emotional backing with compassionate communication, embodying PFA principles.
Outline
- Module 1: Overview of crises and their repercussions.
- Module 2: Delving into stress, its manifestations, and coping strategies.
- Module 3: Mastery of attentive listening and compassionate communication.
- Module 4: Core components of Psychological First Aid (PFA).
Who should attend
- Human resources personnel who often deal with employees going through personal or job-related crises.
- Social workers, therapists, and counsellors who may use PFA as an initial intervention tool.
- Teachers and educators who interact with students experiencing various challenges.
- Corporate professionals and managers who want to support team members during stressful situations.
- Community leaders and volunteers who assist in disaster relief and community support roles.
- Individuals looking for skills to help friends, family, or community members during challenging times.
- Those interested in mental health and wellness.
- Anyone seeking personal development in the area of emotional intelligence and empathetic communication.
Methodology
1. Interactive Lectures:
- Knowledge transfer through expert-led presentations on the core concepts of PFA.
- Integration of multimedia elements like videos, graphics, and case studies to enrich learning.
- Role-playing scenarios to mimic real-life crises and distress situations, allowing participants to apply their PFA skills in a controlled environment.
- Immediate feedback provided by the facilitator and peers.
- Encouraging participants to share personal experiences and insights related to the topic.
- Constructive brainstorming sessions to discuss challenges and potential solutions.
- Journaling or personal reflection activities to encourage introspection and self-awareness.
- Recognizing and understanding one's reactions and feelings towards various distress situations.
Particular of Diana Rahman
Diana Rahman is an ICF ACC trained coach and a successful Image Consultant having spent 10 years with Jill Lowe International. She has since been a corporate trainer for 23 years.
After 6 years as a former professional in the banking industry, Diana made a vital switch and pursued her passion in helping others in Soft skills Development. Diana has extensive experience conducting numerous corporate programs, where she has provided training to executive officers and uniformed staff on various essential topics. These topics include but are not limited to Professional Image Presentation, storytelling, Email Writing, Business & Social Etiquette, Verbal & Non-Verbal Communication, Resilience-Building, Confidence Building, Motivation, Stress Management, Goal-setting, Customer/Client Management Skills, and more.
One of her key achievements is a 10-day Bootcamp, where she conducted Team building, Customer Service Excellence and Motivation project for all 200+ staffs of La Digue Lodge in Seychelles. In 2012, she was awarded the Promising Star Trainer award by Celebrate Life Holdings Pte Ltd.
Her engaging style of presentations and 'live' demonstrations reach out and connect to audiences of various backgrounds, from financial, hospitality and creative industries to healthcare professionals and students.
Diana is also a Memory Trainer, since 2012, and was trained by Alan Yip - founder of Mind Edge and Chief Trainer of the Singapore Memory Team. Under his wing, she teaches participants various proficiencies in study skills, memory techniques, Goal setting, Note-Taking, Study Personality, amongst others.
She also runs Personal Development workshops on Motivation, Confidence Building and Self-esteem Management for Girls Home and Women's Prison.
Diana has also been invited to conduct workshops in Seychelles, Malaysia, Cambodia and Vietnam.
In 2021, her co-authored the book Venus Rising: The Phoenix Awakens, where she talks about her resilience through trials and tribulations; and the rise of women in entrepreneurship. In 2022, the book became an Amazon #1 bestseller.
