Classroom/ Online: Yes/ Yes
Scheduling Date(s):
1) Jul 05, 2024 (classroom)
2) Oct 08, 2024 (classroom)
Note: Please click specific date for detailed venue and course fee etc.
Effective Sales & Presentation Skills workshop
In today's fast-paced business world, successful sales professionals must possess unique skills and agile thinking to excel in their roles. This workshop is designed to empower participants with the knowledge and techniques required to become exceptional salespeople who can "think out of the box" and adapt to the ever-evolving demands of the market.
The Sales Ingenuity workshop is a comprehensive program designed to enhance participants' sales abilities and empower them with the knowledge and skills needed to excel in the competitive sales world.
The Sales Ingenuity workshop is a comprehensive program designed to enhance participants' sales abilities and empower them with the knowledge and skills needed to excel in the competitive sales world.
Objective
The main aims of this workshop are to equip participants with the capability to deliver compelling sales presentations and adeptly transition sales meetings into successfully closed deals by the end of the program.
This workshop has the flexibility to be offered as two distinct sessions, with one day dedicated to "Sales Ingenuity" and another day focused on "Effective Sales Presentation." These sessions can be conducted either for the public or as in-house training.
This workshop has the flexibility to be offered as two distinct sessions, with one day dedicated to "Sales Ingenuity" and another day focused on "Effective Sales Presentation." These sessions can be conducted either for the public or as in-house training.
Outline
Sales Ingenuity
Workshop content:
• Cultivate Agile Thinking: Develop the ability to think creatively and adapt to different sales scenarios, fostering innovation and practical problem-solving.
• Understand the Definition of Sales: Gain a deep understanding that sales is not just about pushing products but is centred on listening, problem-solving, and reassurance selling.
• Principles of Effective Selling: Learn the core principles of successful selling, which revolve around listening attentively, resolving customer issues, and instilling confidence in the sales process.
• Fundamental Selling Skills: Acquire a solid foundation in essential selling skills that form the basis of successful sales strategies.
• Identify Different Listening Levels: we will focus on 1) Focused Listening 2) Active Listening and responding 3) Reflective and analytical listening
• Master the Art of Asking High-Gain Questions: Develop expertise in asking insightful questions that showcase industry knowledge and experience, allowing for a deeper understanding of customer requirements.
• Manage & Handle Objections: Learn techniques to gracefully manage and overcome objections that may arise during the sales process.
• Differentiate Between Features and Benefits: Understand the crucial distinction between product features and customer-centric benefits to communicate value more effectively.
• Deliver an Effective Presentation: Acquire the skills to deliver compelling sales presentations that resonate with prospective customers.
• Follow Up and Handle Delays: Learn how to maintain customer relationships through effective follow-up strategies and efficiently manage delays in the sales process.
Outcomes: Upon completion of the "Sale Ingenuity" workshop, participants can expect the following results:
• Enhanced agility in thinking and solution selling.
• A clear understanding of the true essence of sales as centred on listening, problem-solving, and reassurance selling.
• Mastery of the core principles of effective selling.
• Proficiency in different listening levels and their application.
• The ability to ask high-gain questions that demonstrate expertise and experience.
• Skills to manage objections gracefully and confidently.
• The capacity to differentiate between product features and customer benefits.
• Confidence in delivering compelling sales presentations.
• Proficiency in follow-up techniques and adeptness in handling delays in the sales process.
Effective sales presentation
Mastering Sales Presentation and Objection Handling
This workshop is designed to equip participants with the essential skills to communicate their value, leverage the organisation’s experience, and showcase problem-solving abilities when engaging with customers. Moreover, it focuses on turning objections into opportunities to win customers over. By the end of this workshop, participants will be well-prepared to enhance their sales techniques and achieve tremendous success in converting leads into customers.
Workshop Content
• Introduction to Effective Sales Presentations
• The importance of impactful sales presentations
• The psychology of customer engagement
Sales Conversation
• Communicate your unique value proposition.
• Communicate confidence.
• Role-playing exercises to refine value communication.
Leveraging Experience and Expertise
• Influence your customer by showcasing industry knowledge and experience.
• Use storytelling as a persuasive tool.
• Developing a portfolio of success stories
Solution selling
• Communicate how you can solve their problem and fulfil their needs.
Building Trust through Effective Responses
• Master the art of objection handling, and with each interaction, skilfully transform objections into opportunities to position yourself as their trusted solution provider convincingly. Turning objections into opportunities.
• Role-play simulations for objection handling
The Winning Mindset
• Developing resilience in the face of objections
• Strategies for maintaining a positive attitude.
• Building long-term customer relationships
Practice Makes Perfect
• Interactive role-play sessions
• Individual and group exercises for objection handling
• Presentation and Peer feedback
By the end of this one-day workshop, participants will have gained the knowledge and practical skills needed to excel in sales presentations, handle objections with finesse, and consistently win customers over. They will leave the workshop with a concrete action plan to apply their newfound skills effectively in their sales roles, ultimately driving tremendous success and customer satisfaction.
We are excited to embark on this journey to enhance your sales skills. We look forward to a productive and enriching workshop experience.
If you have any questions or require further information, please get in touch with us. We are committed to your success!
Workshop content:
• Cultivate Agile Thinking: Develop the ability to think creatively and adapt to different sales scenarios, fostering innovation and practical problem-solving.
• Understand the Definition of Sales: Gain a deep understanding that sales is not just about pushing products but is centred on listening, problem-solving, and reassurance selling.
• Principles of Effective Selling: Learn the core principles of successful selling, which revolve around listening attentively, resolving customer issues, and instilling confidence in the sales process.
• Fundamental Selling Skills: Acquire a solid foundation in essential selling skills that form the basis of successful sales strategies.
• Identify Different Listening Levels: we will focus on 1) Focused Listening 2) Active Listening and responding 3) Reflective and analytical listening
• Master the Art of Asking High-Gain Questions: Develop expertise in asking insightful questions that showcase industry knowledge and experience, allowing for a deeper understanding of customer requirements.
• Manage & Handle Objections: Learn techniques to gracefully manage and overcome objections that may arise during the sales process.
• Differentiate Between Features and Benefits: Understand the crucial distinction between product features and customer-centric benefits to communicate value more effectively.
• Deliver an Effective Presentation: Acquire the skills to deliver compelling sales presentations that resonate with prospective customers.
• Follow Up and Handle Delays: Learn how to maintain customer relationships through effective follow-up strategies and efficiently manage delays in the sales process.
Outcomes: Upon completion of the "Sale Ingenuity" workshop, participants can expect the following results:
• Enhanced agility in thinking and solution selling.
• A clear understanding of the true essence of sales as centred on listening, problem-solving, and reassurance selling.
• Mastery of the core principles of effective selling.
• Proficiency in different listening levels and their application.
• The ability to ask high-gain questions that demonstrate expertise and experience.
• Skills to manage objections gracefully and confidently.
• The capacity to differentiate between product features and customer benefits.
• Confidence in delivering compelling sales presentations.
• Proficiency in follow-up techniques and adeptness in handling delays in the sales process.
Effective sales presentation
Mastering Sales Presentation and Objection Handling
This workshop is designed to equip participants with the essential skills to communicate their value, leverage the organisation’s experience, and showcase problem-solving abilities when engaging with customers. Moreover, it focuses on turning objections into opportunities to win customers over. By the end of this workshop, participants will be well-prepared to enhance their sales techniques and achieve tremendous success in converting leads into customers.
Workshop Content
• Introduction to Effective Sales Presentations
• The importance of impactful sales presentations
• The psychology of customer engagement
Sales Conversation
• Communicate your unique value proposition.
• Communicate confidence.
• Role-playing exercises to refine value communication.
Leveraging Experience and Expertise
• Influence your customer by showcasing industry knowledge and experience.
• Use storytelling as a persuasive tool.
• Developing a portfolio of success stories
Solution selling
• Communicate how you can solve their problem and fulfil their needs.
Building Trust through Effective Responses
• Master the art of objection handling, and with each interaction, skilfully transform objections into opportunities to position yourself as their trusted solution provider convincingly. Turning objections into opportunities.
• Role-play simulations for objection handling
The Winning Mindset
• Developing resilience in the face of objections
• Strategies for maintaining a positive attitude.
• Building long-term customer relationships
Practice Makes Perfect
• Interactive role-play sessions
• Individual and group exercises for objection handling
• Presentation and Peer feedback
By the end of this one-day workshop, participants will have gained the knowledge and practical skills needed to excel in sales presentations, handle objections with finesse, and consistently win customers over. They will leave the workshop with a concrete action plan to apply their newfound skills effectively in their sales roles, ultimately driving tremendous success and customer satisfaction.
We are excited to embark on this journey to enhance your sales skills. We look forward to a productive and enriching workshop experience.
If you have any questions or require further information, please get in touch with us. We are committed to your success!
Particular of Christian Chua
Christian Chua, is an International Class Business Motivator. He has helped thousands of individuals achieve success in their lives. With over 20 years of professional speaking experience, he incorporates good, clean humour in all his presentations. Coupled with cutting-edge content he has established himself as a choice speaker for local and international events.
Christian's career spans over a decade. He is well respected for his expertise in Sales Motivation, Human behavior transformation, Body Language, People Skills, Communication and Life Strategies. Christian has also authored seven successful books, including the hugely popular 'How to be a Success Magnet’, 'Making a Fortune while Sipping Coffee’ and 'The Referability Factor’. He has been featured in the media regularly, from the radio, television, and the Internet to magazines and newspapers. His articles have been published in The Straits Times and other periodicals.
Most notably, Christian has been accredited as a Certified Speaking Professional (CSP) by the National Speakers’ Association of America. He is one of only a small number of Singaporeans ever to achieve this accreditation.
Christian uses his quick wit and humour and engages his audience easily.
He was the President of the Asia Professional Speakers Association (Singapore) 2008/09 and it was in this capacity that he represented Singapore in the Global Speakers Federation (GSF) meeting in New York.
In May 2015, he had the privilege of speaking to a royalty, the Princess of Brunei and subsequently had the privilege of having a Royal audience with Her majesty. In 2017, he had the Princess of Kedah in his audience. Very often in his audience are Ministers and C level executives.
Christian began as an entrepreneur at the age of 23. He turned a $2 start-up into a thriving million-dollar business. Using his amazing business acumen, he is not a speaker who speaks something that is read off a book, but he has powerful life-experiences of which the audience must hear.
Christian is an experienced trainer on change management. He conditions and helps people cope with the changes and new initiatives which are evolving.
- Christian Chua was invited to be the main Body Language and Speech Analyst during the USA Presidential Debate by Channel News Asia. It was beamed live to 28 regions to over 50million viewers.
- During the June 2018 Trump-Kim peace summit held in Singapore, he was approached by 7 media stations for his expert commentary. BBC world, Thomson Reuters, BBC Korea, Channel News Asia, Australian Channel 7, 90 Million Viewers
- 29 July 2018 at Philippines Broadcasting Company: 14 million audience.
- Christian Chua will be speaking at both prestigious Insurance industry event, Global MDRT Annual meeting in Miami Beach and in Sydney. Making him the first Singaporean Motivational speaker to achieve this feat.
- In March 2019, Christian was invited to Israel to do a facial profiling of the 4 main Prime Minister Candidates to over 100 CEOs of the IT industry.
- Christian has over 20 years of speaking and training experience and has conducted over 2000 paid assignments. Media exposure to over 50 million people. This experience guarantees that he is risk-free and your event will be an engaging and experiential one.
