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1-Day Basic Sales Boot Camp Workshop
Most salespeople view themselves as selling a product or a service. They do not realize that they can influence a buying decision when they view themselves as a sales consultant providing relevant solutions to meet the needs of their customers.
In a highly competitive market, the salesperson needs to understand that customers want more than low-priced products or services. They are also looking for product quality, availability, value, technical support, ease of doing business and many other factors.
To meet the various needs of the customer, the salesperson must spend sufficient time during the discovery meeting to fully understand the needs of the customer. They must take on a consultative approach in the selling process so that the relevant solutions can be provided to the customers.
This 1-day highly interactive and participative Basic Sales Bootcamp training course will impart the necessary basic selling skills and techniques that the salesperson can use to fully understand the needs of the customer and to offer the relevant solutions to win the orders.
In a highly competitive market, the salesperson needs to understand that customers want more than low-priced products or services. They are also looking for product quality, availability, value, technical support, ease of doing business and many other factors.
To meet the various needs of the customer, the salesperson must spend sufficient time during the discovery meeting to fully understand the needs of the customer. They must take on a consultative approach in the selling process so that the relevant solutions can be provided to the customers.
This 1-day highly interactive and participative Basic Sales Bootcamp training course will impart the necessary basic selling skills and techniques that the salesperson can use to fully understand the needs of the customer and to offer the relevant solutions to win the orders.
Objective
By the end of this training, you will be able to:
• Recognize the concept of being a sales consultant
• Identify the different types of customers and what motivates them to buy
• Develop an effective elevator sales pitch to secure more appointments
• Apply the questioning and listening techniques to fully understand the needs of the customer
• Making presentations of relevance
• Apply the handling objections and closing techniques to secure the order at the desired prices
• Maintaining repeat customers
• Recognize the concept of being a sales consultant
• Identify the different types of customers and what motivates them to buy
• Develop an effective elevator sales pitch to secure more appointments
• Apply the questioning and listening techniques to fully understand the needs of the customer
• Making presentations of relevance
• Apply the handling objections and closing techniques to secure the order at the desired prices
• Maintaining repeat customers
Outline
1. Introduction to the Sales Process
2. Role of a salesperson
3. Why do individuals and companies buy?
4. Types of Sale
5. Discovery Meeting – most important in the Sales Process
6. Looking for ‘Pain’
7. Developing an effective Elevator Sales Pitch to secure more appointments
8. Using open and closed-ended questions to look for the ‘pain’
9. Effective Listening skills to get it right the first time
10. Presenting the solution of relevance
11. Handling Objections confidently
12. Closing & Committing
13. Maintaining Customers for the Long Term
2. Role of a salesperson
3. Why do individuals and companies buy?
4. Types of Sale
5. Discovery Meeting – most important in the Sales Process
6. Looking for ‘Pain’
7. Developing an effective Elevator Sales Pitch to secure more appointments
8. Using open and closed-ended questions to look for the ‘pain’
9. Effective Listening skills to get it right the first time
10. Presenting the solution of relevance
11. Handling Objections confidently
12. Closing & Committing
13. Maintaining Customers for the Long Term
Who should attend
Managers, Sales, customer service persons, and executives who want to help their teams perform better. The individual who wants to increase their Sales strategies to increase revenues and returns.
Particular of Andrew Soong
Andrew is a very dynamic, vibrant, entertaining and engaging speaker. His signature speaking and training style of ‘Edutainment’ effectively connects with and imparts essential learning skills to the participants in his keynote speeches and training workshops.
Andrew has more than 15 years of training & facilitation experience and more than 30 years of business-to-business sales and senior leadership experience having managed teams of different nationalities. He brings with him a wealth of training & facilitation experience in the subjects of Value- Added Selling, Sales Negotiation, Business to Business Selling, Presentation and Speaking Skills, Leadership Skills, Communication Skills, Likeability Skills and many others.
Andrew held various sales and senior leadership positions from a Managing Director to a Regional Sales Director with a US Fortune 500 Multinational company. Andrew has trained C-Suite Executives, Senior Sales Leaders, Entrepreneurs, Sales Managers, Sales Engineers and International Business Leaders from Multinational and local companies in Asia Pacific.
Andrew lends his expertise across all industries. Many of the workshop successes include specialists who are in the Aviation, Distribution, Oil & Gas, Manufacturing, IT, Dental, Telecommunication, Banking, Finance, Medical, Life Science, Security, Printing, Electronics, Public Utilities, Retail, Building & Construction, Heavy Equipment, Food & Beverage, Education, Non-profit Organization.
CREDENTIALS
• Certified John Maxwell Team Trainer, Speaker & Coach
• Independent Executive Director – John Maxwell Team
• Certified NLP Practitioner
• Certified ACTA Singapore Trainer & Facilitator
• Certified Behavioral Analysis Trainer & Facilitator
• Certified Mastery Coach
• Licensed Empowerment Mentoring Trainer, Speaker & Coach
• Certified Master Black Belt Trainer in Value Added Selling
(Danaher Business Systems)
• International Speaker
• Professional Member of Association of Professional Speakers
Singapore
• Co-Author of the book, 14 Essentials – Vital Leadership
Lessons for Aspiring Leaders
