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12 Elements of An Emotionally Intelligent Leader

Professor Daniel Cole published his game changing book, Emotional Intelligence, in 1995, which allowed many to develop their emotional intelligence (EQ) to get ahead in life, and not be trapped by the limitations of their raw intelligence (IQ).

It has long been identified to be the #1 predictor of professional success and personal excellence, especially if you are a leader of others. Unlike IQ, it is also widely agreed that EQ is easily learnable and can be improved fairly rapidly.

EQ has 4 domains, in which 12 elements were identified as essential if you want to be an emotionally intelligent leader. This workshop will focus on those 12 elements with a strong focus on how you, as a leader, can harness them to boost your leadership of others.

Objective

Upon completion of this 1 day workshop, participants will:

1. Appreciate the 4 domains and 12 elements of EQ and its relevance to leadership.
2. Appreciate that managing their own emotions is the start to managing and leading others.
3. Gain a deep understanding and application of the 4 EQ elements to lead to self-management.
4. Recognise that social awareness of what is happening around them requires empathy and
   organisational awareness.
5. Realise that to manage the team relationships as a leader requires competencies and application of
   multiple EQ elements.

Outline

Module 1: EQ and leadership

• Introduction to EQ and its impact to your leadership.
• 4 domains and 12 elements of EQ to leadership.
• How having a strong EQ makes you a better leader.

Module 2: Self-awareness domain

• How you lead yourself is how you lead others.
• Appreciate that managing your own emotions is the start to managing and leading your team.
• Acknowledge the implication of your emotional self-awareness and its impact on your leadership.

Module 3: Self-management domain

• Internalise that Event + (your) Response = Outcome.
• Gain a deep understanding and application of the 4 EQ elements to lead to self-management:
  1. emotional self-control,
  2. emotional adaptability,
  3. achievement orientation
  4. a positive outlook.
• Appreciate the implication of self-management to leadership.

Module 4: Social awareness domain

• Appreciate the impact of your decisions on leadership situations.
• Recognise that to be socially aware of what is happening around them requires empathy and organisational awareness.
• Learn to build your network as a leader.

Module 5: Relationship management domain

• Explore the actions of a leader and why trust is essential.
• To manage the team relationships as a leader requires:
  1. Influence
  2. Able to coach and mentor
  3. Conflict management
  4. Teamwork
  5. Inspirational leadership.
• Know how to be an inspirational leader.

Who should attend

Managers, Supervisors, Team leaders, Emerging leaders, and experienced individual contributors who need to influence others.

Methodology

Interactive and experiential trainer-led workshop with participant-led small group discussions, self- assessments, and case studies.

Particular of Daniel Lee

With over 20 years of working in Australia and Singapore, Daniel Lee helps individuals become successful leaders by working with, training and coaching participants from different cultures and work backgrounds in a range of skills and mindsets.

Prior to 2016 when he moved into full-time training, Daniel has had corporate experiences in public service, manufacturing, professional services, facilities services, and banking and finance, with much of that time spent in Learning and Development.

Currently with a focus on leadership, he has run both in-house and public programmes for Accenture, American Express, PPG Industries, Bank of Singapore, Marina Bay Sands, BNP Paribas, Coles Group, Spotless, DHL, Shiseido, Standard Chartered, Telkom Indonesia, Beam Suntory, Cornerstone, and many more.

He strongly believes that emotional intelligence is a learnable skill, and takes the view that learners already subconsciously know how to achieve the desired outcomes in the topics that he covers. His role is to bring awareness to the learners, so they can become intentional professionals in their own fields.