Classroom/ Online: Yes/ Yes
Scheduling Date(s):
1) Jul 03, 2024 (classroom)
2) Nov 06, 2024 (classroom)
Note: Please click specific date for detailed venue and course fee etc.
The Top 10 Essential People Skills for new age agility
With the ever-changing working environment and increasing demand, how are we going to cope.
Having the “Adequate Competencies – Technical – Hard Skills” may not be good enough for us to get work done and continue to add value to others and the Organizations.
Organization requires “Ideal Candidates” with both Hard and Soft Skills to perform, work with others and add value to businesses regardless of the Industries or cultures we work in.
Having the “Adequate Competencies – Technical – Hard Skills” may not be good enough for us to get work done and continue to add value to others and the Organizations.
Organization requires “Ideal Candidates” with both Hard and Soft Skills to perform, work with others and add value to businesses regardless of the Industries or cultures we work in.
Objective
- Discuss how the “hidden” power skills are more than ever important to success in the workplace and seen as the most sought-after skills for the “New Age Agile” employers.
- Comprehend the Top 10 key Essential skills everyone should have
- Recognize that soft skills and specific personal attributes to relate more effectively to others in the workplace
- Identify the use of soft skills to communicate openly, effectively and influence positively
- Be equipped to Manage Distractions, Approach Problem-Solve, and Resolve Conflicts Effectively and Amicably
- Application of Skills Sets Learnt for a positive, successful outcome.
Outline
A. Opening
Managing Expectations
Introduction
B. The Top 10 Essential Soft Skills – The What and How Factors
Personal Mastery
1. Self-Awareness of our Preferences in approaching situations – In class assessment
2. IQ + EQ = SQ – Showing Empathy
3. Self-Confidence
4. Time Management Vs. Time Maximization
Relating to Other
5. Adaptability – working with others cohesively
6. Communication Skills – V.A.K. Test to recognize and improve our rapport building and influencing others.
7. Working in Teams Efficiently – Work Groups Vs. Work Teams
Application to Work Scenarios
8. Problem Solving Approaches – Corrective and Preventive Measures
9. Attitude and Work Ethic
10. Ability to Learn – Our Mindset, Fixed or Growth? – “Sunao Mindset”
Managing Expectations
Introduction
- The People Skills – The Why factors
- Basics of Human Psychology in our Thoughts, Feelings and Behaviors affecting the Outcomes.
B. The Top 10 Essential Soft Skills – The What and How Factors
Personal Mastery
1. Self-Awareness of our Preferences in approaching situations – In class assessment
2. IQ + EQ = SQ – Showing Empathy
3. Self-Confidence
4. Time Management Vs. Time Maximization
Relating to Other
5. Adaptability – working with others cohesively
6. Communication Skills – V.A.K. Test to recognize and improve our rapport building and influencing others.
7. Working in Teams Efficiently – Work Groups Vs. Work Teams
Application to Work Scenarios
8. Problem Solving Approaches – Corrective and Preventive Measures
9. Attitude and Work Ethic
10. Ability to Learn – Our Mindset, Fixed or Growth? – “Sunao Mindset”
Who should attend
This course is suitable for：
- All professionals on all levels of staff
- Business owners/company branding
- HR recruitments
- Leaders and Managers to Motivate and Influence Members
- Any professional who wants to become a leader, wants a raise, wants a promotion, a new job etc.
Methodology
- In Class Assessment, Exercises, and Profiling
- PowerPoint Presentation and Discussion
- Case studies with Videos
- Role plays
- Individual exercises
- Group activities
Testimonials
"Effective refresher with the 'Touch & Go' concept despite the short time."
"Concise and sufficient material, avoiding unnecessary length or wordiness."
"Experienced and humorous facilitator, adding value to the workshop."
"Beneficial experience and insightful tips shared during the session."
"Excellent interaction between the facilitator and trainees, enhancing the learning experience."
"Concise and sufficient material, avoiding unnecessary length or wordiness."
"Experienced and humorous facilitator, adding value to the workshop."
"Beneficial experience and insightful tips shared during the session."
"Excellent interaction between the facilitator and trainees, enhancing the learning experience."
Particular of David Ong
David has more than 30 years of Managing, Developing and Training Human Capital both local and regional countries.
His vast training experiences and travels make him a close Business Consultant with numerous corporations, partnering with them in their Organization Development in areas related to Values and Culture, Training Needs Analysis, Training Evaluation and Leadership Competency Model.
His niche areas are delivering Leadership Competency Related Programs; ie, Project Management, Change Management, Decision Making, Problem Solving, Creativity, Innovation, Negotiations, Diversity Management, Corporate Culture, Mindfulness, Team Enhancement, Communication, People Skills, Coaching and Human Behavioral Science(Psychology/Sociology).
His professional training development includes PDTD from STADA/Singapore, Training Design from Wagga Wagga/Australia and Training Methodologies from Canada.
He is also the Master Trainer with a few recognized institutions in conducting Train The Trainer programs in Training Delivery, Training Methodology, Training Design, OJT Structuring, Test Constructions and Presentation Skills.
His passion in Human Behavioral Science has seen him further study in the fields of Education-Adult Learning and Psychology-Behaviors.
He is also certified in numerous profiling tools namely;
- Whole Brain Thinking HBDI level 1, 2 and 3.
- TetraMap in Leadership profiling.
- The US FBI "Art of Profiling" and others.
- Global US Sandler Sales Master Trainer.
- Handwriting Analysis
- DISC
- MBTI
- NLP Practitioner
- Practitioner of Mindfulness
He also received the Singapore President Efficiency Medal.
