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Failure Mode Effect and Analysis (FMEA) for Beginners

FMEA is a systematic approach guiding the organization to prevent quality issues and indicate areas where improvements are probable and control is required. Applicable to many industries (beyond manufacturing sector), FMEA is a simple yet powerful tool which can help reduce proactively reduce the product/service failures that affect customers experience.

This 2-day program is designed to help participants evaluate potential failure modes for processes and their likely effect on outcomes and/or service performance. Once failure modes are established, risk reduction can be used to eliminate, contain, reduce, or control the potential failures. The output of FMEA can also be used as a basis for design, for further analysis, or as a guide for resource deployment.

Objective

Outline

FMEA Overview

• Introduce FMEA concepts and definitions
• When and how to form FMEA teams
• Types of FMEA and where to use them

Design FMEA

• What is DFMEA?
• 14 steps to conduct a DFMEA
• Techniques to customize the Severity, Occurrence and Detection Ranking System for DFMEA
• Using the DFMEA to develop input for Control Plan

Process FMEA

• What is PFMEA?
• 14 steps to conduct a PFMEA
• Techniques to customize the Severity, Occurrence and Detection Ranking System for PFMEA
• Using the PFMEA to develop input for Control Plan

Implementation Strategy

• FMEA implementation issues
• Common pitfalls and success factors in FMEA deployment
• Implementation policy and roadmap

Who should attend

Process owners who are involved in the development, implementation and follow up of processes as an improvement tool in continuous improvement initiatives.

Methodology

This program will be conducted through mini-lectures, interactive activities, games, hands-on exercises, group discussions and case studies.

Particular of Swing Goh

Swing Goh is a Facilitator, Speaker, People Developer and Courseware Designer. As a multi-faceted, resourceful and innovative individual, She has nearly 15 years of experience in hands-on Engineering, Quality, Project Management (manufacturing industry) and Customer Service in multinational corporations as well as multi-industrial sectors.

The strong ability to work in a multi-cultural and diverse environment gives her an advantage in interacting and relating with working professionals from different background; making her a successful and inspiring facilitator in adult learning.

Swing facilitates WSQ Employability Skills, Generic Manufacturing and Service Excellence modules) and customized programs. Topics include Basic & Advanced ICT, Communication & Relationship Management, Negotiation Skills Best Practices, Initiative & Enterprise, Problem-Solving & Decision-Making, Root Cause Analysis, Systems Thinking, Critical Thinking, Project Management, Develop High Performance Team, The Facilitative Leader of Self-Managed Team, Manage Cross Functional and Diverse Team, Creative Leadership & Self Development, Enable People, Team Success, Apply Quality System, 5S Techniques, Failure Mode Effect and Analysis, Manage Process Improvement, Lean Six Sigma, Business Process Reengineering, Value Stream Mapping, Provide GEMS, Respond to Service Challenges, Coach for Service Performance, Establish Relationship with Customers, Professional Telephone Skills, Excellent Service Role Model, Personal Effectiveness, Change & Adapt Now! And Time & Stress Management. Her clients, amongst many, include AB Scitex, AMK Town Council, ASME, Broadcom, CHASSasia, Dialog Asia, Evergreen Shipping, Food Empire, Food Junction, Fu Yu Manufacturing, Hexon Technology, Home Team Academy, Jurong Port, K Box, Leonian Holdings, Makino Asia, Maybank, MINDEF, New Port Duty Free, Oil States Industries, Singapore Power, Singapore Technologies Marine Ltd, Swiss Precision and Wine Connection etc.

She is active in areas of courseware development and consultancy work which includes Training Needs Analysis for corporate clients. She also runs Work Place Literacy (WPL) classes from e2i (Employment and Employability Institute) and STA (Singapore Taxi Academy).

Swing has a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is also a professional coach in Transformative Coaching; an International Coach Federation (ICF) approved training program.