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Effective Supervision

In the present world context, Technology has evolved and supposing helps us to be mindful of our surroundings. Many a time, we found that instead of being mindful of what is happening, we are “Mind-Full”.

It is always a challenge to work with great diversities and changes.

• Diverse workforce of different cultures, nationality, ethnic groups, and generations.
• Greater demands and limited resources
• Balancing getting results and maintaining relationships

Supervisors with time and priority management skills can boost productivity and efficiency. Being able to balance a heavy workload and time constraints while managing and delegating other employees and projects is an essential skill. It is ideal for supervisors to understand what is urgent and what is important.

Current research and practice evidence suggests that effective supervisors are those who have the required clinical and expert knowledge to assist supervisees in their work, provide emotional support and who have the qualities to develop positive working relationships.

This interactive and action-packed program improves your supervisory skills to achieve personal proficiency and organization efficiency.

Objective

After completing this program, you shall be able to:

• Acquire the “Right” formula to successful supervision.
• Have Essential Confidence and Essential Critical Mindsets.
• Assess your own and others’ learning and behavioral styles.
• Apply Engaging Communication and Decision Making/Problem Solving Skills.

Outline

Introduction

• Key responsibilities of a supervisor
• Planner, Organizer, Leader, and Motivator
• Difference between Tasks and People Management – The Balancer.

Essential Mindset

• Adapting to different roles, getting the “job” done while maintaining relationships
• Different Learning Styles.
• Different Behavioural Styles.

Facilitative and Engaging Communication

• Listening Skills (With the whole body)
• The Art of Questioning and Responding Skills
• Ways Feedback to Motivating and Improve Performance.

Interactive Problem Solving and Decision Making (PSDM)

• Fix it or Solve It?
• Blame or Learn?
• The Process and Guide

Who should attend

For experienced or newly appointed Managers, Section Leaders and Team Leads who want to create a supportive learning environment in achieving results, get the best out of their people and maintain cohesive relationships.

Methodology

Testimonials

- Able to learn more & understand people management
- Great material Provided, able to make the whole course more meaningful
- The trainer is interactive and easy to understand
Sports Hub Pte Ltd

- I have gained valuable knowledge such as when evaluating colleagues
- Good facility
- Excellent person, very knowledgeable in his field
Monetary Authority of Singapore

Particular of David Ong

David has more than 30 years of Managing, Developing and Training Human Capital both local and regional countries.

His vast training experiences and travels make him a close Business Consultant with numerous corporations, partnering with them in their Organization Development in areas related to Values and Culture, Training Needs Analysis, Training Evaluation and Leadership Competency Model.

His niche areas are delivering Leadership Competency Related Programs; ie, Project Management, Change Management, Decision Making, Problem Solving, Creativity, Innovation, Negotiations, Diversity Management, Corporate Culture, Mindfulness, Team Enhancement, Communication, People Skills, Coaching and Human Behavioral Science(Psychology/Sociology).

His professional training development includes PDTD from STADA/Singapore, Training Design from Wagga Wagga/Australia and Training Methodologies from Canada.

He is also the Master Trainer with a few recognized institutions in conducting Train The Trainer programs in Training Delivery, Training Methodology, Training Design, OJT Structuring, Test Constructions and Presentation Skills.

His passion in Human Behavioral Science has seen him further study in the fields of Education-Adult Learning and Psychology-Behaviors.
He is also certified in numerous profiling tools namely;
- Whole Brain Thinking HBDI level 1, 2 and 3.
- TetraMap in Leadership profiling.
- The US FBI "Art of Profiling" and others.
- Global US Sandler Sales Master Trainer.
- Handwriting Analysis
- DISC
- MBTI
- NLP Practitioner
- Practitioner of Mindfulness

He also received the Singapore President Efficiency Medal.