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Adapt to Change

There’s a popular saying, in business particularly, which goes like this: "No one is indispensable." This means that you are not special; that you can be easily replaced by anyone we (somewhat carefully) pick off the street. As with most jobs nowadays, a career in any industry may undergo changes and the organization would be affected (in big or small ways). This "easy and instant replacement" mentality doesn’t feel right as the truth is, everyone is indispensable.

This program is designed to help working professionals prepare for changes in the workplace by identifying the global trends and changes impacting workplace, undertaking lifelong learning to adapt to changes for sustained employability in the new knowledge economy, and sharing knowledge and skills to enhance productivity and effectiveness in a diverse workplace.

Objective

t the end of the workshop, participants will be able to:

• Aware of the available sources of information to identify global trends and local changes, and interpret information that impacts one’s job role
• Identify types of expectations and adjustments necessary in the current and new job situation to stay relevant and competitive in the global context
• Identify the impact of change on oneself and on one’s job
• Adopt appropriate techniques to respond to change

Outline

Develop an open mind set towards change

• Introduction to the world of change
• Identify impact and implication of change
• Embrace change with a positive outlook in life

Understand the expectation of change

• Understand the human dynamics of change
• Identify the types of change and the impact on oneself and others
• Anticipate changes in our workplace to initiate organizational change

Respond positively to change

• Overcome resistance and manage change in the workplace
• Garner buy-in from stakeholders to support organizational vision
• Importance of being flexible in challenging situations and learning from others

Who should attend

Appropriate company wide, and particularly for those who are keen to develop a completely different perspective to stay relevant.

Methodology

This program will be conducted through mini-lectures, interactive activities, games, hands-on exercises, group discussions and case studies.

Particular of Swing Goh

Swing Goh is a Facilitator, Speaker, People Developer and Courseware Designer. As a multi-faceted, resourceful and innovative individual, She has nearly 15 years of experience in hands-on Engineering, Quality, Project Management (manufacturing industry) and Customer Service in multinational corporations as well as multi-industrial sectors.

The strong ability to work in a multi-cultural and diverse environment gives her an advantage in interacting and relating with working professionals from different background; making her a successful and inspiring facilitator in adult learning.

Swing facilitates WSQ Employability Skills, Generic Manufacturing and Service Excellence modules) and customized programs. Topics include Basic & Advanced ICT, Communication & Relationship Management, Negotiation Skills Best Practices, Initiative & Enterprise, Problem-Solving & Decision-Making, Root Cause Analysis, Systems Thinking, Critical Thinking, Project Management, Develop High Performance Team, The Facilitative Leader of Self-Managed Team, Manage Cross Functional and Diverse Team, Creative Leadership & Self Development, Enable People, Team Success, Apply Quality System, 5S Techniques, Failure Mode Effect and Analysis, Manage Process Improvement, Lean Six Sigma, Business Process Reengineering, Value Stream Mapping, Provide GEMS, Respond to Service Challenges, Coach for Service Performance, Establish Relationship with Customers, Professional Telephone Skills, Excellent Service Role Model, Personal Effectiveness, Change & Adapt Now! And Time & Stress Management. Her clients, amongst many, include AB Scitex, AMK Town Council, ASME, Broadcom, CHASSasia, Dialog Asia, Evergreen Shipping, Food Empire, Food Junction, Fu Yu Manufacturing, Hexon Technology, Home Team Academy, Jurong Port, K Box, Leonian Holdings, Makino Asia, Maybank, MINDEF, New Port Duty Free, Oil States Industries, Singapore Power, Singapore Technologies Marine Ltd, Swiss Precision and Wine Connection etc.

She is active in areas of courseware development and consultancy work which includes Training Needs Analysis for corporate clients. She also runs Work Place Literacy (WPL) classes from e2i (Employment and Employability Institute) and STA (Singapore Taxi Academy).

Swing has a Master’s Degree in Engineering Science (Engineering Management) and a Diploma in Quality Assurance Engineering. She is also a professional coach in Transformative Coaching; an International Coach Federation (ICF) approved training program.