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    Event Profile
    Date Jan 25, 2019
    Time 9:00am to 5:00pm
    Venue Mandarin Orchard Singapore
    333 Orchard Road
    Singapore 238867
    Fee
    7% GST will apply
    SGD 490.00
    3 & above: SGD470.00 each
    For Member
    SGD 465.5
    3 & above: SGD446.5 each
    NoteBreakfast, two tea breaks and buffet lunch will be served; complimentary car parking coupon will be provided upon request
    Other Date(s)1) Jun 14, 2019
    2) Oct 25, 2019
    Trainer
    Activity
    You may reach us via
    T: (65) 9879 6267
    E: info@ccisg.com
    To register via fax, fill in This Form and fax to (65) 6310 5430.
    Franklin Roosevelt, the American President once said that it “is a terrible thing to look over your shoulder when you are trying to lead and you find no one there.”

    As leaders, managers and professionals, have you experienced the feeling of having no one behind you, or alongside you, when you are the change champion of your organisation, despite you having communicated or involved the stakeholders in the change journey.

    Why do your employees, and sometimes, even the leadership and management team resist organisational changes? What are the root causes of their resistance, and how can we overcome or mitigate such resistance as change leaders and change champions?

    In an increasingly Volatility, Uncertainty, Complexity, Ambiguity (VUCA) global landscape, individuals leaders and organisation face more complexity, challenges and changes. Being “future-ready” and “change-ready” is a necessity and a competitive advantage for the organisations. The Organisations have to anticipate and be pro-active, to drive and implement change rather than being reactive towards external circumstances.

    Change can also bring about positive outcomes in terms of continuous improvement, innovation, transformation, success and growth for the individuals and organisations. As the future becomes more complex and diverse, Leaders and Managers must have the change agility and the ability to inspire, lead and manage change effectively especially the “People Side of Change” to achieve organisational and business goals and success.
    Objective
    By the end of the workshop you will be able to:
    1. Understand how to manage the types of changes effectively
    2. Apply the type of interventions and process needed during the change process
    3. Manage the emotional and people side of change
    4. Obtain buy-in and engagement for multiple stakeholders
    5. Plan and manage the change communication process and institutionalise the change
    6. Overcome the barriers and resistance to change
    7. Design and implement change effectively
    Outline
    The necessity of change
    • Identify the reasons for changes and link to organisational goals and outcomes
    • Discover the types of changes and the outcomes of such changes
    • Identify and manage the “Hard” and “Soft” changes in the organisation


    Create the impetus for change
    • Identify and manage the catalysts for change
    • Plan and manage the change communication from directive change to participative change


    Move and Change
    • Identify the impacts of these changes and manage the stakeholders
    • Manage the change curve and emotions experienced during change
    • Get buy-in and engagement from the stakeholders and change recipients
    • Design, develop and facilitate focus group and engagement sessions for inputs, involvement and feedback


    Manage Change and Transitions
    • Understand and manage the phases of transition from the past, present and future
    • Apply ways that lead and manage the change process and people towards desired future


    Overcome the barriers and resistance to change
    • Identify the reasons to resist change and overcome such resistance
    • Apply tools to identify forces for change and forces against change


    Design and Implement the Change effectively
    • Using Project Management to plan, lead and execute tactical change
    • Apply change management process in a change initiative undertaken by the participants as real-life application


    Institutionalise and sustain the change
    • Sustain the change through organisation culture, vision, mission, values, norms and artefacts
    • Sustain the change through organisation structure, system and processes
    • Sustain the change through performance measures, rewards and recognition
    Who should attend
    Directors, Leaders, Managers, executives and HR and anyone in a position where you need to initiate and implement changes in the organisation/department/team
    Testimonials
    the workshop is certainly useful in my course of work. The learning activities makes the learning more interactive and participative. trainer is very experienced and her practical experience added depth to the course.
    Government Technology Agency

    Jasmine was very principled in her approach to her work, and delivered interventions with enthusiasm and clear passion for impacting positive behaviors and results. She would bring value to any discussion on how to improve the performance of teams and organizations
    Business intelligence & learning solutions at SIM Professional Development

    Jasmine was very instrumental in clarifying the concepts of process facilitation and the strategies that can be adopted during the work.
    Ministry of Education

    the workshop is with full score!
    Republic Polytechnic
    Jasmine Liew's Profile
    Ms Jasmine Liew has been in Human Resource for more than 15 years, specializing in Organisation Development, Change Management, Employee Engagement and Action Learning. Her span of regional training experience encompasses the Singapore Civil Service, MNCs and the Private Sector. Jasmine graduated with a Masters in Education & HR Development, The George Washington University, a Graduate Diploma in Human Resource Management, Singapore Institute of Management and a Bachelor of Arts (Economics & Political Science), The National University of Singapore.

    Jasmine has been a Change Management Practitioner in several industries driving Organisation culture and development, merger and acquisition and forming of a new organisation. She had been involved in the planning and implementation of diverse change management interventions arising from organisation restructuring, merger, change of reporting lines, job redesign, advent of new products and services and inculcating a new organisation culture. She has also worked with multiple stakeholders who are involved and affected by the change by managing the heart ware and people side of change management beyond the systems, structure and process of change management.

    Jasmine is an Adjunct Faculty of Singapore University of Social Sciences (SUSS), Adjunct Trainer in The Singapore Civil Service College and the first person in Asia as the Global Premiere Partner for “The Five Languages of Appreciation in the Workplace”.

    Jasmine has designed and conducted training for more than 3,000 regional participants including C-Suite and Department Heads in Leadership, Management and Soft Skills Training. She is sought after for her expertise in HR, organisation culture, leadership, change management, employee engagement and appreciation at work. Jasmine had been interviewed by Singapore Radio 938 and published articles in Singapore- The Straits Times and The New Paper.
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