Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning people will be directed to move in a positive direction. Recognizing the strengths and values of what works as opposed to what's wrong will transform the individuals and thus transform the organization.

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for organizational change and it will strengthen relationships. Who doesn't like to share good positive stories and events? Think about it.

Objective

By the end of the workshop you will be able to:

1. Know the meaning of appreciative inquiry
2. Think in positive terms and avoid thinking negatively
3. Encourage others to think positively
4. Recognize positive attributes in people
5. Create positive imagery
6. Manage and guide employees in a positive environment

Outline

Module 1: Introducing Appreciative Inquiry

• What is Appreciative Inquiry?
• Generating a Better Future
• Engaging People in Positive Thought
• Change the Person, Change the Organization

Module 2: Changing the Way You Think

• Shifting from "What’s Wrong?" to "What’s Right?"
• It’s Not Eliminating Mistakes-It’s Holding up Successes
• Positive Language Will Affect People’s Thinking
• Limit or Remove Negative Phrasing

Module 3: Four D Model

• Discovery
• Dream
• Design
• Delivery

Module 4: Four I Model

• Initiate
• Inquire
• Imagine
• Innovate

Module 5: Appreciative Inquiry Interview Style

• Framing Positive Questions
• Solicit Positive Stories
• Finding What Works
• Recognize the Reoccurring Themes

Module 6: Anticipatory Reality

• Imagining a Successful Future Will Affect the Present
• Controlling Negative Anticipation
• Current Decisions Will Be Influenced Positively
• Base It on Data and Real Examples

Module 7: The Power of Positive Imagery

• Shaping Performance with Positive Imagery
• Being Better Prepared for Adversity
• People are More Flexible and Creative
• Think of the Perfect Situation

Module 8: Influencing Change Through Appreciative Inquiry

• Using Strengths to Solve Challenges
• Confidence Will Promote Positive Change
• Inquiry is a Seed of Change
• People Will Gravitate Towards What is Expected of Them

Module 9: Coaching and Managing with Appreciative Inquiry

• Build Around What Works
• Focus on Increases
• Recognize the Best in People
• Limit or Remove Negative Comments

Module 10: Creating a Positive Core

• Strengths
• Best Practices
• Peak Experiences
• Successes

Who should attend

Executives and managers who want to acquire a positive approach to better relationships and influence skill. To move and direct people into a positive direction. Tapping on strengths and values that work.

Methodology

Participants will experience the theory and practice of what they learn with the use of:
Lecturing, Case study, Group Discussions & Sharing, Role Play, Activities & Reflection

Ivan Phua's Profile

A dedicated professional in Learning and Development, Ivan has been involved with the design, development and implementation of Leadership and People Management and Service Excellence training programmes in various industries. An ACTA Certified Trainer and a Certified Executive Transformation Coach, he is also a Certified Behavioural and Career Consultant (CBCC), Certified Advanced Behavioural Analyst (CABA), Certified CareerKeys™ and PersonalityKeys™ trainer and Certified The Leadership Challenge (TLC) facilitator.

He has conducted numerous Corporate and Public Workshops, Learning Journeys for Institutes of Higher Learning (IHL), coaching sessions, Personality and Career Profiling and consultations.

Ivan has trained staff from different industries on Critical Thinking, Stakeholder Engagement, Leadership and Influence, Appreciative Inquiry, Change Management, Customer Service Excellence, Public Speaking, Presentation Skills, Conflict Resolution, Team Building and Stress Management. His clientele ranges from Corporations, ATOs, CET Centres, F&B, Retail and Service Chains, Education Institutions and others.

ADDITIONAL QUALIFICATION
Executive Transformation Coach (ICF)
Ministry of Education (MOE) accredited Trainer, Singapore.
Family Life Education (FLE) Facilitator, Ministry of Social and Family Development (MSF).
Marriage Preparation Course (MPC) Facilitator.
"Prepare/Enrich" Psychometric Profiling Facilitator.
BSc (Hons) Upper, Psychology, University of Derby.