| Event Profile | |
| Class/ Online | Classroom |
| Date | April 10, 2019 |
| Time | 9:00am to 5:00pm |
| Venue | Mandarin Orchard Singapore 333 Orchard Road Singapore 238867 |
| Fee | 7% GST will apply SGD 480.003 & above: SGD460.00 each For Member SGD 456 3 & above: SGD437 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Trainer | |
| Activity | |
In an increasingly borderless world, opportunities are endless. Global expansion of your organisation is much easier than before. With that, the opportunities for cultural interaction has become inevitable.
A look, a word or even a small action can affect your relationships and decrease your chances of intercultural success. The ability to communicate and relate to people across different cultures has become a necessary skill in a globalised world.
A person skilled in intercultural communications
A look, a word or even a small action can affect your relationships and decrease your chances of intercultural success. The ability to communicate and relate to people across different cultures has become a necessary skill in a globalised world.
A person skilled in intercultural communications
- is able to make connections and build trust with people from different backgrounds
- becomes aware of their communication style and its influence on others
- is culturally observant and adapt accordingly for more effective negotiations, conflict resolution, team work and quality customer service
Objective
- Recognise the influence of culture in our daily lives
- Understand the importance of communicating effectively and how it can be a hindrance in intercultural situations
- Recognise the competence required to build trust and relationships
- Identify your communication style and how to adapt them
- Adopt strategies in overcoming intercultural communication challenges
Outline
- Learn from an experienced cultural consultant.
- Discover how cultures are formed and what it takes to shape and influence them
- Analyse a group or team’s culture values
- Gain the necessary competence to build intercultural relationships
- Effectively shape and get your message across to different cultural groups
- Identify your communication style and adapt to your audience.
- Anticipate communication breakdowns and how to plan for them.
Outcomes
- An effective intercultural communicator
- Better connect and relate to others from a different cultures
- Build trust and long-lasting relationships
- Adapt your communication style
Who should attend
- Leaders - Become aware of cultural nuances of your followers and adapt your communication style for greater influence
- Managers - Connect with your culturally-diverse team members to better develop their strengths and build a innovative and high performing team
- Business Development and Marketers - Build better marketing strategies with effective communication to engage your audience
- Trainers or Facilitators - Adapt your communication style to better connect with your audience
- Expatriates - Gain confidence in connecting and building relationships with others
- Individuals who have a passion for personal development, relating to people from different cultures and supporting harmony and collaboration across different cultural groups.
Methodology
Presentations, facilitation, interactivity, role-plays, games and discussions will give participants the opportunity to assimilate knowledge, change mind-set and apply skills. Participants will find this workshop informative, energetic, interactive and practical.
Ling Ling Tai's Profile
For more than a decade, Ling Ling has been in corporate training, learning and development for Fortune 500 companies in the technology and travel industry. She has impacted audiences across 21 different countries in America, Europe, Middle East and Asia Pacific.
She had lived in 6 different countries and had first-hand experience of intercultural challenges and opportunities, both in life and work. She is known for her ability to reach out, connect and engage with audiences of varying cultures.
In 2009, she had the privilege to speak at the Women’s Conference of the British Psychology Society in Windsor, United Kingdom. With an MSc in Psychology from the UK, she is a member for the British Psychology Society (BPS).
She had also obtained a Training Professional Certificate from the University of Southern Mississippi, USA and a professional member of the Association of Talent Development (ATD). In 2017, obtained an Advanced Professional Certificate with the Cultural Intelligence Centre, in Dubai. UAE.
Currently, she is on a mission to support individuals and organisations to prepare, perform and succeed in this globalised world.
She had lived in 6 different countries and had first-hand experience of intercultural challenges and opportunities, both in life and work. She is known for her ability to reach out, connect and engage with audiences of varying cultures.
In 2009, she had the privilege to speak at the Women’s Conference of the British Psychology Society in Windsor, United Kingdom. With an MSc in Psychology from the UK, she is a member for the British Psychology Society (BPS).
She had also obtained a Training Professional Certificate from the University of Southern Mississippi, USA and a professional member of the Association of Talent Development (ATD). In 2017, obtained an Advanced Professional Certificate with the Cultural Intelligence Centre, in Dubai. UAE.
Currently, she is on a mission to support individuals and organisations to prepare, perform and succeed in this globalised world.
