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    Event Profile
    Class/
    Online
    Classroom
    Date June 27, 2018
    Time 9:00am to 5:00pm
    Venue Mandarin Orchard Singapore
    333 Orchard Road
    Singapore 238867
    Fee
    7% GST will apply
    SGD 500.00
    3 & above: SGD480.00 each
    For Member
    SGD 475
    3 & above: SGD456 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Trainer
    Activity
    Coaching has been the model used globally over the last 10-20 years to transition from a "Command and Control" approach to organizational relationships and performance, to an empowered and collaborative approach." In today’s world, coaching is recognised as one of the most important and essential leadership skills.

    "If you can listen, ask great questions and move conversations forward, you have the key skills that underpin critical capabilities like problem solving, developing others, engaging with customers and collaboration.

    -  Studies have shown that coaching positively influences productivity, quality, customer services and retention of the best employees (CIPD, 2008) 

    -  Coaching develops people for the future: this style generally predicts an outstandingly positive emotional response and better results, almost irrespective of any other styles a leaders employs. (Daniel Goleman, 2002) 

    -  The best organizations demand personal conversations about growth and development (David Rock, 2013)
    Objective
    In this workshop, you will learn the essential skills to coach people for improved performance. Manish, who is an executive coach and have helped dozens of teams and leaders through coaching, will share best practices, research, tools and models for coaching effectively.

    At the end of this session, you will be able to :
    • Learn proven skills, practices and techniques to enable you to coach your people to higher performance
    • Understand how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results.
    • Have the skills to overcome the barriers of performance within your team members
    • Apply the skills of coaching to build commitment from others (in work or personal life)
    Outline
    • What coaching is and learn how to differentiate between it and all of the other roles managers are expected to perform
    • Coaching and the manager role: When to manage , when to coach
    • Impact of your values and beliefs
    • Fact vs Stories
    • Levels of listening and empathetic listening
    • Beliefs for successful coaching
    • Tell or ask : A telling Strategy vs. a Questioning Strategy
    • GROW and RADAR Models of coaching
    • Push vs Pull Model
    • Practice giving feedback and link to coaching
    • Coaching Conversations Practise
    • Develop next steps for taking coaching forward in your context
    • Build or continue to build a coaching culture in your workplace
    Who should attend
    Directors, Leaders, Managers and anyone who have direct line responsibility and want to have better connection with their teams as well as want to create higher level of performance within their team
    Testimonial
    "Coaching skills will surely improve more on my personal relationships and work"
    Regional Manager, Nike Asia Pacific

    "This session is really useful, we care and understand how to become better leaders of our teams by involving them in their growth"
    HR Director, ANZ

    "This is a valuable training that can be apply in both personal and career"
    Supply Chain Manager, Bentoel Group, Indonesia

    "Highly recommended and great session"
    Manager, IMH, Singapore
    Manish Arneja's Profile
    Manish is a Certified Professional Facilitator (CPF), Ontological Coach & Neuro-Linguistic Programming (NLP) Master Practitioner with 15 years of experience in Organisational Change and Leadership Effectiveness.
     
    Prior to becoming a full-time consultant, facilitator and coach Manish was Regional General Manager (Asia, Middle East, Africa) for Organisational Development for Fonterra, a top tier multi-national consumer goods company.

    He has facilitated large and small group sessions for more than 1000 leaders across continents and delivered keynotes on managing change and engaging employees at various conferences including HR Summit, Change and Talent Conferences in Singapore, U.K. and Malaysia. His passion and goal is to raise the consciousness of leaders and build positivity and resilience in people’s lives
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