| Event Profile | |
| Class/ Online | Classroom |
| Date | March 08, 2018 |
| Time | 9:00am to 5:00pm |
| Venue | Mandarin Orchard Singapore 333 Orchard Road Singapore 238867 |
| Fee | 7% GST will apply SGD 500.003 & above: SGD480.00 each For Member SGD 475 3 & above: SGD456 each |
| Early Bird | SGD 480.00 if register by Mar 13, 2018 3 & above: SGD480.00 each For Member SGD 456 3 & above: SGD456 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Trainer | |
| Activity | |
Developing dynamic listening skills to ensure effective communication is the secret ingredient to your organization’s bottom-line demand.
We listen to obtain information
We listen to understand
We listen for enjoyment
We listen to learn
We listen to show compassion and kindness
We listen to understand our and others needs and wants
What are listening skills like in your organization? In your family environment?
When was the last time you wanted to scream: "Is anyone listening?"
Although all of us speak and listen to one another, we may not have the best listening skills or be truly communicating effectively. In a working environment defined by diversity, stress and uncertainty, it is not surprising that misunderstanding abound.
Given all this listening we do, we would think we are already good at it!
In fact most of us are not, and research suggests that clearly.
Dynamic listening is a skill that we can all benefit from improving. By becoming a better listener, you will enhance your ability to influence and negotiate. You’ll be able to face conflict with an empathic attitude and deal with meetings with an active mind, which will foster deep understanding on both sides, the listener and the speaker.
We listen to obtain information
We listen to understand
We listen for enjoyment
We listen to learn
We listen to show compassion and kindness
We listen to understand our and others needs and wants
What are listening skills like in your organization? In your family environment?
When was the last time you wanted to scream: "Is anyone listening?"
Although all of us speak and listen to one another, we may not have the best listening skills or be truly communicating effectively. In a working environment defined by diversity, stress and uncertainty, it is not surprising that misunderstanding abound.
Given all this listening we do, we would think we are already good at it!
In fact most of us are not, and research suggests that clearly.
Dynamic listening is a skill that we can all benefit from improving. By becoming a better listener, you will enhance your ability to influence and negotiate. You’ll be able to face conflict with an empathic attitude and deal with meetings with an active mind, which will foster deep understanding on both sides, the listener and the speaker.
Objective
This active and powerful seminar will provide a process and practical tools to understand and enhance listening skills and communication, encouraging productive and positive interactions.
Program Benefits
Program Benefits
- Discover the ‘root’ of real dynamic listening
- Provide constructive information by addressing the performance ... not the person
- Learn the power of silence, questioning and motivation when in the listening process
- Coach and counsel employees to build dynamic listening skills for future development and better productivity
- Fine-tune your listening skills to foster positive attitudes by providing effective feedback.
- Take home practical tools to further develop listening skills and improve interaction at work and in family
Outline
- Gain and understanding of the importance of listening
- What are the major barriers to successful deep listening
- Acknowledge and understand the power of thoughts and emotions in the listening process
- Different styles of listening and speaking
- How to adjust communication behaviors to interact with different styles
- Apply active listening skills to separate message content from feeling and thinking
- Behaviors we must let go to become active listeners
- Understanding the power of body language when we listen and people listen to us
- Asking questions to expand knowledge and motivate during the listening process
- Listening and the feedback process: what needs to be improved
Who should attend
- Leaders
- Entrepreneurs
- Public Speakers
- Sales, Marketing and Service personnel
- Employees
- Students
- Teachers
- Parents
- Entrepreneurs
- Public Speakers
- Sales, Marketing and Service personnel
- Employees
- Students
- Teachers
- Parents
Methodology
Because of the "training technology" / methodology applied, this Program is highly interactive and addressed to those individuals and professionals looking for an "edge".
The Program gives participants the chance to put in practice what they have learnt and also, an overall perspective to look inside and outside themselves, providing effective tools at the end of the workshop to be used later on at work and in life.
The Program includes the use of:
The Program gives participants the chance to put in practice what they have learnt and also, an overall perspective to look inside and outside themselves, providing effective tools at the end of the workshop to be used later on at work and in life.
The Program includes the use of:
- Role play
- Self-evaluation and feedback
- Group discussion
- Reviews as a learning tool
- NLP & Bioenergetics techniques
- Training manuals & readings
- Music & Movement techniques
- Relaxation techniques
- Video clips for learning purpose
- Video taping where required
- Fun and laughter
Testimonial
I realized the importance of listening and now it affects myself and others. The workshop is very useful.
Ang Mo Kio-Thye Hua Kwan Hospital
Trainer is excellent!
ASPIAL-LEE HWA JEWELLERY SINGAPORE PTE LTD
Ang Mo Kio-Thye Hua Kwan Hospital
Trainer is excellent!
ASPIAL-LEE HWA JEWELLERY SINGAPORE PTE LTD
Elisabetta's Profile
Elisabetta is the creator of InsideOutYou™ personal development that empowers individuals to unleash their creative and emotional potential and achieve life-enhancing total well-being.
Developing and transforming from the inside out in the 4 dimensions of human communication - Physical, Intellectual, Emotional and Relational - bring effective, long-lasting results. Elisabetta’s Communication in 4Dimensions™ program series motivates participants to boost communication abilities and increase personal effectiveness in both work and relationships.
Her first book, Stella’s Mum Gets Her Groove Back - A True Story (Homes4Hope Publications, 2008) inspires readers with a frank account of her personal struggles, and triumph over abuse, denial and emotional addiction. Her own successful transformation is testimony to her advocacy of the individual taking charge of one’s life and building change from the inside out.
Using her professional training and lessons learnt from her life experiences, Elisabetta is now dedicated to supporting people around the world achieve Personal Freedom through Love and Self Responsibility. Get Into Your Groove!, her recently completed new book, is the foundation on which she builds up the content for her public talks.
Elisabetta has been living in Asia since 1993, and through her multi-cultural experiences in Asia and Europe has developed a unique way of presenting sensitive topics in a high-energy, thought-provoking non-judgmental approach. Her interactive style and immediately applicable "how to’s" have seen clients invite her back repeatedly. She is a recognised professional speaker by Asia Professional Speakers Singapore (APSS) which has published her essay Communication in 4 Dimensions in its compilation 88 Essential Secrets for Achieving Greater Success at Work (Marshall Cavendish, 2012).
She has a background in Education, Psychology, EQ Management, NLP, Fitness and Body Awareness Methods. She has worked in such diverse fields as fashion, tourism and marketing before realizing her passion in personal development.
Currently, Elisabetta divides her time mainly between Singapore and Italy, her birthplace.
Developing and transforming from the inside out in the 4 dimensions of human communication - Physical, Intellectual, Emotional and Relational - bring effective, long-lasting results. Elisabetta’s Communication in 4Dimensions™ program series motivates participants to boost communication abilities and increase personal effectiveness in both work and relationships.
Her first book, Stella’s Mum Gets Her Groove Back - A True Story (Homes4Hope Publications, 2008) inspires readers with a frank account of her personal struggles, and triumph over abuse, denial and emotional addiction. Her own successful transformation is testimony to her advocacy of the individual taking charge of one’s life and building change from the inside out.
Using her professional training and lessons learnt from her life experiences, Elisabetta is now dedicated to supporting people around the world achieve Personal Freedom through Love and Self Responsibility. Get Into Your Groove!, her recently completed new book, is the foundation on which she builds up the content for her public talks.
Elisabetta has been living in Asia since 1993, and through her multi-cultural experiences in Asia and Europe has developed a unique way of presenting sensitive topics in a high-energy, thought-provoking non-judgmental approach. Her interactive style and immediately applicable "how to’s" have seen clients invite her back repeatedly. She is a recognised professional speaker by Asia Professional Speakers Singapore (APSS) which has published her essay Communication in 4 Dimensions in its compilation 88 Essential Secrets for Achieving Greater Success at Work (Marshall Cavendish, 2012).
She has a background in Education, Psychology, EQ Management, NLP, Fitness and Body Awareness Methods. She has worked in such diverse fields as fashion, tourism and marketing before realizing her passion in personal development.
Currently, Elisabetta divides her time mainly between Singapore and Italy, her birthplace.
