| Event Profile | |
| Class/ Online | Classroom |
| Date | April 03, 2018 |
| Time | 9:00am to 5:00pm |
| Venue | Mandarin Orchard Singapore 333 Orchard Road Singapore 238867 |
| Fee | 7% GST will apply SGD 490.00For Member SGD 465.5 |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Trainer | |
| Activity | |
Do you know you can kill your career prospects by the way you communicate?
How you speak can make or break your professional image and career. Your communication style affects how your colleagues view your work, your performance and your character. However, effective communication skills do not come naturally to most people.
This workshop will teach you perception and how your colleagues perceive you. You will learn how to use appropriate words and tone to get your message across tactfully and diplomatically.
Attend the workshop and learn about communication styles, what makes communication effective, how to develop your communication skills, and how to communicate tactfully to get your message across.
How you speak can make or break your professional image and career. Your communication style affects how your colleagues view your work, your performance and your character. However, effective communication skills do not come naturally to most people.
This workshop will teach you perception and how your colleagues perceive you. You will learn how to use appropriate words and tone to get your message across tactfully and diplomatically.
Attend the workshop and learn about communication styles, what makes communication effective, how to develop your communication skills, and how to communicate tactfully to get your message across.
Objective
By the end of the workshop, you will be able to:
- Understand perception and how others perceive you based on your communication style.
- Flex your communication style for different audiences and situations.
- Apply tact and diplomacy when you communicate with your colleagues.
- Improve your image and become a more effective and passionate manager.
Outline
What you will learn in this workshop:
- Perception, its importance and how others perceive you.
- Explore different communication styles and find out what works for you.
- The 5 actions that will make your communication more credible.
- How to flex your communication style for different audiences and situations.
- Communication blocks and how to remove them.
- Effective listening skills and how to apply them when communicating with others.
- Develop strategies for clear, tactful and diplomatic communication.
Who should attend
Managers, executives, supervisors and personal assistants who want to communicate in a positive, professional and tactful way.
Testimonial
"Learned useful communication styles especially flexing. Will try them out when I get back to the office."
Manager, Statutory Board
"Highly recommended. What I learned will be very useful when I communicate with my students."
Lecturer, Republic Polytechnic
"This workshop gave me the opportunity to develop and try out strategies for effective communication."
Manager, JTC
Manager, Statutory Board
"Highly recommended. What I learned will be very useful when I communicate with my students."
Lecturer, Republic Polytechnic
"This workshop gave me the opportunity to develop and try out strategies for effective communication."
Manager, JTC
Speaker Profile
Wong Peng Wai is a management consultant and corporate trainer.
An affable and engaging trainer, Peng Wai has conducted many workshops on communication skills, creative thinking and innovation for companies and statutory boards.
As a management consultant, Peng Wai has done more than thirty projects on change management, information technology, banking systems and human resource planning.
Peng Wai has a Master of Business Administration (UK) and a Bachelor of Engineering plus certifications in systems thinking and systematic innovation.
Before starting his training company, Peng Wai was head of investment banking technology at Citibank N.A. and consulting manager at Union Bank of Switzerland.
An affable and engaging trainer, Peng Wai has conducted many workshops on communication skills, creative thinking and innovation for companies and statutory boards.
As a management consultant, Peng Wai has done more than thirty projects on change management, information technology, banking systems and human resource planning.
Peng Wai has a Master of Business Administration (UK) and a Bachelor of Engineering plus certifications in systems thinking and systematic innovation.
Before starting his training company, Peng Wai was head of investment banking technology at Citibank N.A. and consulting manager at Union Bank of Switzerland.
