| Event Profile | |
| Class/ Online | Classroom |
| Date | March 15, 2018 |
| Time | 9:00am to 5:00pm |
| Venue | Mandarin Orchard Singapore 333 Orchard Road Singapore 238867 |
| Fee | 7% GST will apply SGD 470.003 & above: SGD450.00 each For Member SGD 446.5 3 & above: SGD427.5 each |
| Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
| Trainer | |
| Activity | |
"Effective supervisory skill is the foundation to organization success!"
Supervisors play important role in managing and motivating team members to achieve company KPI. They must be able to recognize the strengths and different working styles of their team members in order to achieve synergy in the team.
The purpose of this workshop is to equip participants with the strategy, techniques and tips to be a more effective supervisor.
At the end of the workshop, you will learn:
Supervisors play important role in managing and motivating team members to achieve company KPI. They must be able to recognize the strengths and different working styles of their team members in order to achieve synergy in the team.
The purpose of this workshop is to equip participants with the strategy, techniques and tips to be a more effective supervisor.
At the end of the workshop, you will learn:
- Framework to be effective supervisor
- Understand individual leadership style and strengths and weaknesses
- Effective ways to motivate the team to achieve company targets
- Understand your DISC profile and how to work effectively with different people
- Manage conflicts and counsel poor performance
Outline
1. Insight To The Supervisory Framework
2. Apply Appropriate Leadership Style
3. Motivate Your Team
4. Communicate And Work Effectively With Different DISC Profiles
5. Manage Conflict And Counsel Poor Performance
- Understand the key roles and responsibilities of supervisors
- Learn the key competency of effective supervisor
2. Apply Appropriate Leadership Style
- Assess your leadership style and know your strengths and weaknesses
- Apply appropriate leadership style to manage different team members
3. Motivate Your Team
- Understand the key principles of motivation
- Learn practical techniques to motivate your staff
4. Communicate And Work Effectively With Different DISC Profiles
- Enhance your communication skills using NLP
- Understand and work effectively with different DISC personality profiles
5. Manage Conflict And Counsel Poor Performance
- Manage differences and conflicts in your team
- Practice effective counselling techniques to improve staff performance
Who should attend
Everyone who wants to achieve business result using effective supervisory skills.
Methodology
The workshop is designed to deliver maximum result through experiential learning; fun and inspiring activities; case study; role-play; videos; group discussions; self-reflection and translation into action plan that can be applied immediately at work.
Koh Thong Joo's Profile
Koh Thong Joo is a business practitioner with more than 28 years of industry experience working in MNC; Statutory Board; SME; Public Listed Company and Corporate Training.
During his career, he has spearheaded various portfolios including sales & marketing; business development; strategic planning and corporate training.
Thong Joo holds certification in Master of Science (Industrial/Organizational Psychology & HR Management) by City University of New York; Diploma in Adult and Continuing Education (DACE); Advanced Certificate in Training and Assessment (ACTA); Certificate of Business Chinese; Certified Practitioner Of Neuro-Linguisitic Programming® (NLP); Certification as a Human Behavior Analyst (DISC Profiling); Silva Method; and Business Coaching.
He specializes in providing training in the area of sales; managerial and leadership skills; applied psychology; presentation skills; creative problem solving and service excellence. He has conducted numerous training in Singapore, Malaysia, Brunei, Thailand and China.
During his career, he has spearheaded various portfolios including sales & marketing; business development; strategic planning and corporate training.
Thong Joo holds certification in Master of Science (Industrial/Organizational Psychology & HR Management) by City University of New York; Diploma in Adult and Continuing Education (DACE); Advanced Certificate in Training and Assessment (ACTA); Certificate of Business Chinese; Certified Practitioner Of Neuro-Linguisitic Programming® (NLP); Certification as a Human Behavior Analyst (DISC Profiling); Silva Method; and Business Coaching.
He specializes in providing training in the area of sales; managerial and leadership skills; applied psychology; presentation skills; creative problem solving and service excellence. He has conducted numerous training in Singapore, Malaysia, Brunei, Thailand and China.
