Subscribe e-Newsletter
    Member Login
    Course Information
    Forget password? Click here
    Event Profile
    Course CodeCRS-N-0045596
    for SDF/SFC applications
    Date Feb 01, 2018
    Time 9:00am to 5:30pm
    Venue Holiday Inn Singapore
    Orchard City Centre
    11 Cavenagh Road
    Singapore 229616
    Fee SGD 350.00
    For Member
    SGD 332.5

    SkillsFuture Credit Claimable
    Other Date(s)1) Nov 23, 2018
    2) Mar 04, 2019
    3) May 31, 2019
    4) Aug 30, 2019
    5) Nov 29, 2019
    You may reach us via
    T: (65) 9879 6267
    To register via fax, fill in This Form and fax to (65) 6310 5430.
    Who are these new employees in your workplace? How do you relate to or manage this latest generation to enter the workforce? These younger employees are technologically wired, highly educated and eager to make a difference in their workplace. This highly interactive workshop is filled with information that you can apply immediately in your organization.

    Millennials were born 1980 - 2000 and this generation is almost as large as the Baby Boomer generation. An achievement oriented group, these new employees are technically connected 24/7 and use social networking to connect with their peers. This high achieving generation wants to immediately make an impact in their career and is anxious to take on leadership roles.
    At the end of the course, participants will be able to:
    • Learn about what makes the millennial generation tick and how their needs are different than older worker directly from a millennial
    • Discover new research that shows the differences between what managers and millennials think about the workplace and how to get ahead
    • Hear case studies from leading companies who have created programs and practices that effectively target millennials.
    • Learn about the culture and events that have shaped the Millennial Generation.
    • Determine ways to improve communication and building relationships with this generation.
    • Generate ideas about how to manage and coach this generation of employees.


    At the end of the course, participants will be able to apply their knowledge to:
    • Build better rapport with the Millennials within their team/department/organization
    • Communicate effectively with the different generations based on their main motivations
    • Provide Feedback using the Millennial Feedback Model
    • Engage the Millennials better for higher retention within the organization Use a series of strategies and tactics to create an environment that capitalizes on the strengths of the Millennial Employee
    • Understand when to coach, what to coach and how to coach the Millennial employee
    • Reduce intergenerational conflict within the team/department/organization by sharing relevant case studies to their team members
    Module 1: The Differences: Three Generations at Work
    • Generational Cohorts
    • Millennial Manifesto
    • Gen Xer/Boomer Manifesto

    Module 2: Leading & Motivating Multi-Generational Teams
    • Managing Intergeneration Conflicts
    • Understanding the Motivators for all generations
    • Leading Millennials
    • How to lead, communicate & motivate multi-generation teams successfully
    • Points of Tension Between Managers & Millennials
    • Manager’s Perception, Millennial Values & Core Competencies
    • Competencies Managers Need to Succeed
    • Incenting the Entitled: Rewarding the Right Things
    • Communicate Desired Outcomes and Expectations
    • Millennial Feedback Model

    Module 3: Motivating Millennials
    • Engaging the Self-Absorbed
    • Adapt Management and Communication Styles
    • Motivating the Indifferent
    • Maslow’s Hierarchy of Needs and Motivation
    • Hierarchy of Capabilities That Contribute to Success
    • Motivate with Meaningful Challenge
    • Millennial Motivation Diagnosticse studies to their team members
    Who should attend
    • Leaders – Professionals, Managers, and Executives who wants to manage Millennials better within their team/department/organization
    • Managers who view effective communication as an important driver for sustained productivity and growth.
    • Sharing of concepts through videos and case studies
    • Peer to Peer Learning
    • Brainstorming
    • Group Discussions
    • Role Plays
    • Coaching by Trainer
    “Excellent course with very rich material. Prior to the course, I had lost faith in the Millennials and their ability to contribute to our business. I am now energized about their potential and with a renewed faith in my ability to better understand how to effectively lead them to reach their full potential.”

    “I was uncertain of the value of the training when I signed up and I have a new perspective and appreciation for the Millennials. Will leave the training taking a fresh approach at managing Millennials.”

    Feedback & experience of fellows participants are useful. Role playing was great and great that trainer is a millennial!

    Having a millennial trainer helps to give perspective and their views from their points which personally I find is good for us to understand more. Good trainer being neutral.
    Singapore Prison Service
    Vivek Iyyani's Profile
    Vivek Iyyani has addressed more than 25,000 men and women on the subject of leadership, motivation and peak performance. He has given more than five hundred talks and seminars over his ten years in this industry in countries such as Singapore, Malaysia, Philippines and India.

    Vivek is a certified Behavioural Psychology Specialist. He has furthered his study in this area with certifications in Neuro-Linguistic Programming (NLP) and Personality Profiling such as the MBTI and TetraMap
    Privacy Policy  |  Terms of Use
    Copyright © 2018 CCISG Pte Ltd  |  ACRA Reg No: 201207591D