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    Event Profile
    Date Oct 02, 2017
    Time 9:00am to 5:00pm
    Venue Holiday Inn Singapore
    Orchard City Centre
    11 Cavenagh Road
    Singapore 229616
    Fee SGD 315.00
    For Member
    SGD 299.25
    NoteBreakfast, two tea breaks and buffet lunch will be served; complimentary car parking coupon will be provided upon request
    Other Date(s)1) Dec 15, 2017
    2) Mar 19, 2018
    3) May 18, 2018
    4) Aug 20, 2018
    5) Oct 12, 2018
    6) Dec 03, 2018
    Trainer
    Activity
    You may reach us via
    T: (65) 9879 6267
    E: info@ccisg.com
    To register via fax, fill in This Form and fax to (65) 6310 5430.
    400% Tax Deduction or 40% Cash Payout of the course fee (net of government grant or subsidy) under PIC scheme for training of employees! For details, please refer to www.iras.gov.sg/irashome/PIcredit.aspx
    During this time of rapid economic growth and changes, are you neglecting your relationships with others, especially your colleagues, your friends and family? Are you also missing your opportunities to really communicate with them?
    According to Paul J.Meyer,“Communication - the human connection - is the key to personal and career success”.
    Fortunately, interpersonal skills are part of emotional intelligence and can be learned. It is necessary to become aware of your communication style and work to improve it, now.
    Objective
    During this 1-day course, participants will be introduced to the most powerful emotional Intelligence (EQ) and Neuro Linguistics Programming (NLP) tools to help them communicate with themselves and with others more effectively.

    During the course they will take away a set of superior communication strategies, tools and techniques and become a better communicator. They will learn effective interpersonal skills and become a person of influence to improve relationships at work and at home.

    They will be motivated to learn and apply the knowledge themselves then transfer the knowledge to their subordinates for them to use in their workplace to further improve the communication and relationships at their workplace.
    Outline
    1. Using Emotional Intelligence for Better Interpersonal Relationships
    • Exploring the Power of Emotions
    • Differentiating Emotions, Feelings and Moods
    • Linking the Think-Feel-Act Connection

    2. How Are You Communicating?
    • Examining the Communication Process
    • Identifying your Communication Style
    • Looking out for your Communication Behaviour
    • Focusing on communicating at different levels

    3. Effective Communication Starts with Rapport
    • Reading the Message of Emotions
    • Recognizing the Pattern
    • Optimizing Non-verbal Communication

    4. Effectiveness Depends on Your Mood
    • Managing Mood During Conversation

    5. Managing Toxic Emotions that Kills Relationships
    • Transforming Negative Emotions into Strength

    6. Overcoming Impulsive Reactions
    • Planning Mindfully and Acting Intentionally

    7. Influencing Others
    • Engaging the Internal Drivers

    8. Increasing Your Empathy
    • Recognising and Appropriately Responding to Other People’s Emotions
    • Understand Mirror Neurons

    9. Communicating from the Heart
    • Accessing the Power of Purpose

    10. Developing Confidence
    • Exercising Optimism
    • Seeking Clarify

    11. Plan of Action
    Who should attend
    This workshop is highly recommended for all staff in managerial and supervisory positions, professionals and business owners.
    Methodology
    The course is designed to include varieties of instructional methods such as
    • Mini-lectures – Dynamic & Highly Engaging Presentation
    • Self-assessment
    • Demonstrations and practices of techniques and methods
    • Case discussions
    • Fun and objective-oriented games
    • Group and partner experience sharing and brainstorming
    • Role plays
    Testimonials
    “Attending this workshop provided the perfect opportunity for me to learn and improve as an individual and with the trainer willingness to share his experience and knowledge; it results in a win-win ending to all. A really enjoyable session to attend”
    Vinnce Wu

    “The program is relevant from a work & personal point of view.
    I really enjoyed every single minute of the program. Thank you for making it interactive and fun. There are many lessons that I can bring back and use it not only in my work but daily life as well. Each activity not only made me think about various topics, it made me know more about myself and colleagues. Thank you, Johnny!!!” Daphrey Lee
    Johnny Lee's Profile
    Johnny is a passionate and dynamic speaker, trainer, and coach with more than 15 years of experience in developing and conducting impactful and transformational training and presentations to a wide range of audiences.

    He regularly conduct training in Communication Skills, Interpersonal Relationships, Emotional Intelligence, Personal Resilience, Leadership and Managerial Skills, and Stress Management at various SMEs, MNCs, SAF, Statutory Boards, Training Institutions, and Schools.

    Drawing upon his extensive knowledge, skills and experience in leading edge tools, techniques, and strategies from Emotional Intelligence (EQ), Neuro Linguistic Programming (NLP), Neuro Semantics, Behavioural Analysis, and Hypnosis, he have spoken, trained, coached and worked with thousands of people, helping them to improve their personal power and interpersonal relationships through powerful communication skills and enhanced emotional intelligence.

    He graduated from University of London with an Honours Degree of Science (Economics – Management Studies) and holds the Advanced Certificate in Training and Assessment (ACTA). He is a Certified Emotional Intelligence (EQ) Trainer (Six Seconds, USA), a Certified Behavioural & Career Consultant (The Institute of Motivational Living USA), an Internationally Certified Master Practitioner of NLP (Neuro Linguistic Programming), a Certified Practitioner of Neuro Semantics, and a Certified Consulting Hypnotist/Instructor.

    With the wealth of experiences he accumulated on issues and opportunities with emotions, human behaviours, and stress management, he will be able to share real experiences, tested tools and proven strategies to help participants improve their personal resilience, emotional intelligence, relationships and performance. He is a great person to listen to.
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