Consider this situation: You are in your office looking over your performance report and it happened again. Your low performing members of your team failed to meet quota this month even after you spoke with them about the importance of achieving the goals that you have set. Your team has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? If you have faced this kind of dilemma this workshop will demonstrate the way to overcome it.

Confucius said: "Tell me, and I will forget, show me and I may remember, involve me and I will understand." As a leader in whatever career that you are in, your most important and unique role is to be a coach as well as a mentor to your sub-ordinates. These people will look up to you for guidance and direction on what needs to be done and how it should be done. This is where you a leader need to be the guiding force in bringing the best out of your people. Sometimes there is a need for you to delegate a task and oversee how the task is done successfully. At other times you have to empower a task to your sub-ordinate and ensure that he/she is absolutely clear as to how to achieve the target objective. Either way you have to play the dual and inter-changeable role of being a coach to ensure that your people perform at their peak with stunning results and being a mentor to ensure that you and your people are successful in what they do.

Objective

By the end of the workshop you will be able to:

• Understand the difference between coaching and mentoring
• Apply the GROW Model: Goal setting; Reality check; Options developed and Way forward
• Tailor coaching to suit the personality type
• Identify the step necessary in defining the current state or reality of your staff’s situation
• Create a productive and proactive environment for easier communication
• Assist is setting achievable goals with SMART technique
• Identify the steps in developing a finalized plan or wrapping it up and getting your staff motivated to accomplish those plans
• Communication expectations clearly and identify the benefits of building and fostering trust with your employee
• Develop people to make them more valuable by identifying and overcoming common obstacles
• Confront and counsel underachieving performers constructively by giving effective and constructive feedback to improve performance and maintaining trust
• Identify when the coaching is at an end and transitioning your employee to other growth opportunities

Outline

Who should attend

General Managers, Line supervisors, Head of departments, Military Officers, Middle management officers involved in the process of coaching and mentoring

Methodology

This is an action-oriented workshop comprising of personality profiling, group discussions and role-play.

Testimonial

"The trainer is very knowledgable and interactive very well with the participants. I learned how to be a good coach for my subordinator. I will recommend my colleagues to attend this course."
National Environment Agency

"Getting motivated! The course is almost 'perfect'."
ONI Global Pte. Ltd

"Whole Done! I learnt to build relationship, it is to build trust."
Singapore Police Force

"Interactive training, animated videos, the key management concepts / problems and principles of coaching/mentoring. very knowledgable trainer. I learned coaching to different levels/age group of employees, how to make conflict resolution."
Land Transport Authority

"I learned how to build trust with staff, and how to get them motivated!"
Health Sciences Authority

Daniel Theyagu's Profile

• Accredited ICAgile Authorized Instructor
• Certified Lean Six Sigma (Master Black Belt)
• Certified Professional Project Manager [PMI]
• Certified Advanced SCRUM Master [Scrum Alliance] [CSM]
• Certified SCRUM Master [Scrum Alliance] [A-CSM]
• Certified Product SCRUM Product Owner [CSPO]
• Certified Advanced SCRUM Product Owner [A-CSPO]
• Certified Agile Leader [teams and organisations] [CAL-E.T.O]
• Certified SAFe (5) Agilist
• Certified SAFe Lean Portfolio Manager
• Certified SAFe DevOps
• Certified ICAgile Coach
• Certified ICAgile Professional
• Certified ICAgile Team Facilitator
• Certified ICAgile-CAT
• Certified ICAgile-LEA
• Certified Project Management Professional
• Certified Business Analytics Specialist [GICT]
• Certified Critical Thinking and Research Analyst [GAQM]
• Certified Problem and Change Manager [GAQM]
• Certificate in System Thinking [MIT]
• Executive Certificate in Design Thinking [SMU]
• Certified Behavioural and Career Coach [DISC profiling]
• Certified Advanced Behavioural Specialist [DISC profiling]
• Certified The Big Five®Personality Profile Coach
• Certified Emotional Intelligence Facilitator
• Certified Genos™International Emotional Intelligence Coach
• Certified Enneagram Spectrum Practitioner and Coach
• Certified Stress Management Consultant
• Certified Practitioner in Data Protection
• LEGO® Serious Play – Certified Facilitator
• Licensed Master Practitioner of NLP®
• Licensed NLP® Coach
• Certified Applied Neuroscience Coach
• Certified Train-the-trainer in Design Leadership and Design Thinking [SMU]
• ACTA – certified trainer (Singapore)
• Associate Adult Educator (Singapore) [IAL]
• Bachelor of Laws (Hon) University of Buckingham (UK)
• Master in Education, University of Sheffield (UK)
• Diploma in English, University of London (UK)
• Graduate Diploma in Communication and Innovation [SMU]

Daniel Theyagu is a professional corporate trainer in Thinking Strategies, Agile Project Management, Lean Methodologies and Personal Productivity. He is a professional Neuroscience Coach and is an authorized trainer in ICAgile certifications. With a track record of 32 years in training and development, Daniel has trained more than 1000 companies internationally. His participants come from more than 100 countries and range from C-Suite to frontline officers in both the public and private sector. Known for his light-hearted and humorous approach to training, Daniel incorporates many hands-on activities to keep his participants actively engaged in the training. Through the generous use of tactile learning, Daniel is able to impart the most difficult concept succinctly with participants able to see the returns on investment within a short time.